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New Participant
March 7, 2021

Trouble making Developer account

Hey all. Im trying to sign up for Oculus Developer account but whenever I try to log in with my Facebook account, it says

'Continue as Undefined'.
Everytime I try to login, it loads the page as if it was loading a new page, and never does anything.
Somehow I managed to sign up for the forums, but no matter what I try i cant make a developer account.
I have an Oculus account and a facebook account and the developer page wont link with either.

If anybody from the support team could assist me I would be happy to send pictures and videos of the process.

3 replies

bassilsj
bassilsj
New Participant
August 2, 2021

Any Updates on this? 

Having the same issues with a colleague developer. 

mousebear
mousebear
Honored Contributor
August 3, 2021

Thanks for the heads up - I'm looking into this and will update this thread once I have updates.

If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
mousebear
mousebear
Honored Contributor
August 6, 2021

Thanks for your patience - please clear your browser cookies related to the Oculus and Facebook domains, then try creating your account again. If the issue persists, send in a ticket through https://developer.oculus.com/support with Issue Type "Developer Dashboard" and include a link to this forum thread. This way, we'll be able to collect a little bit more info to diagnose the issue.

If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
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