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RADeSimone
New Participant
November 25, 2022

Unable to verify developer account

2-factor authentication will not work for some reason. Used an authenticator app and was not verified. Tried giving my phone number but never received a code to input. Please help, thanks.

      12 replies

      Sylfar
      New Participant
      November 29, 2022

      Having this exact same issue. Put in my phone number several times, never received a text message. Added 2FA through an Authenticator app, my settings show I have 2FA set up, but it's still not considered verified.

        Anonymous
        January 13, 2023

        I have got 2 factor enabled on Meta account but Oculus verify page doesnt pick it up. If I press the setup buton it takes me straight to Meta page where it is enabled. 
        I have tried to raise a ticket but got brushed off and told to ask in the forum.
        If anyone has got this working can you please let us know.
        Thanks

          Zemllia
          New Participant
          January 16, 2023

          Seems like i have same issue.

          Page shows next message when i'm pressing "submit" button:
          This Page Isn't Available Right Now
          This may be because of a technical error that we are working to get fixed.

          DevTools shows next error (i think this thats whats cousing everything to go wrong):
          wCGjnTvW8il.js?_nc_x=Ij3Wp8lg5Kz:61 ErrorUtils caught an error:

          Minified React error #31; visit https://reactjs.org/docs/error-decoder.html?invariant=31&args[]=object%20with%20keys%20%7B__html%7D for the full message or use the non-minified dev environment for full errors and additional helpful warnings. [Caught in: caught error in module y [from FRLAuthReauthenticatedPage.react] (base)]

          Subsequent non-fatal errors won't be logged; see https://fburl.com/debugjs.

           

            stackarn
            Up and Coming
            January 16, 2023

            I created a ticket #43044 (Oculus Developer Support) for this but they didn't get me support because it wasn't on their table. However, they gave me a link to this forum and I can see that it has to be an issue here.

            I tried three different cell-phone numbers but no confirmation codes has arrived. Also setup a Google Authenticator but it's probably not enough to be compliant.

            In general, I'm pretty tired of how difficult it is to create software for this platform.

              stackarn
              Up and Coming
              January 19, 2023

              Kudos to AlexUSAhome for the service https://receive-smss.com/sms/447868150810/ 👍

              This method makes it 100% more unsafe but I just wanted to verify my account to continue with the game-development.

              It was extremely frustrating to not be able to update my Quest 2 with a new fresh build.

              -100 Kudos to the Oculus/Meta team for a completely broken sms-authentication-service!

                dromnigmbh
                Participant
                January 23, 2023

                I have the same issue. Really frustrating, because Oculus Support do not care about this problem...

                  dromnigmbh
                  Participant
                  January 24, 2023

                  HI everyone,

                  I only want to share how it worked for me:
                  I deleted the 2FA and Telefonnumber on the meta account page and under facebook and I try it again. This worked for me.
                  Still frustrating to try it 100 ways until something worked...

                  AmaruqTheWolf
                  New Participant
                  May 28, 2023

                  Having the same issue.
                  2FA added but it's not detected on https://developer.oculus.com/manage/verify/
                  (skipping that I can't add credit card too as it's also not working).

                    LASEclipse
                    New Participant
                    June 7, 2023

                    AmaruqTheWolf 

                    I am having the exact same problem. I created then deleted my 2FA. Didn't work. Then I linked my phone number and that didn't work. If you have fixed this, PLEASE reply and tell me how to fix it.

                    Lyverbe
                    Participant
                    June 28, 2023

                    Same here.  I felt a bit violated the other day by sending my drivers licence but Meta forced me to do it so I can continue development.  Now, it wants more personal information so I'm once again stuck having to activate 2FA and give my phone number but I never receive the code.  I can still continue local development but this will need to be resolved soon.

                    LASEclipse
                    New Participant
                    June 30, 2023

                    I FOUND A SOLUTION!

                    I contacted support and they said to put in credit card information and it worked.

                    Lyverbe
                    Participant
                    June 30, 2023

                    Yeah, well they say that you need to enter your credit card information *OR* your phone number.  I rather put my phone number than whatever that can steal money from me.  I don't see this as a solution, I see this as a workaround to a bug.

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