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BLUEAPPLEVRoffical
New Participant
March 31, 2026
Question

Bought the quest 3 and did not get batman arkam shadowz

  • March 31, 2026
  • 13 replies
  • 268 views

I bought my quest 3 today, it was brand new so i thought i would get batman arkam shadow for free. Or at least that's what google said. After watching some tutorials on how to get it i realized i was missing a code, notification, or email. I checked the box from front to bottom, every manual, every where I was supposed to look, It was not there. So I was wondering if you guys at meta could push it into my account I believe it is only far that way since I spent 500 dollars on this, mainly for the head set it’s self since my quest 2 broke but, also for this game Batman arkam shadow

Sincerely - Blug

 

13 replies

steve40
steve40
Honored Contributor
March 31, 2026

That offer expired centuries ago or wasn't even offered with your purchase. If Google promised you free Batman, I regret to inform you that Google is not in charge of Meta promotions.

    BLUEAPPLEVRofficalAuthor
    New Participant
    March 31, 2026

     

    steve40
    steve40
    Honored Contributor
    March 31, 2026

    Google AI is hallucinating about the date. User on Reddit posted Dec 2026 when they meant Dec 2025. You still had to buy a SPECIFIC HEADSET from a SPECIFIC SELLER that was offering the promotion, which you obviously didn't.

    Maccyb123
    Honored Contributor
    March 31, 2026

    steve_40 is totally correct. That promotion disappeared sometime around the time period that the Dodo became extinct. However, if in the unlikely event there is a bat logo on the box, you can still get it but you might have to contact support. No bat....no Batman. 

     

    BLUEAPPLEVRofficalAuthor
    New Participant
    March 31, 2026

    The store says the offer ends this December and even has it on the glass where I went

    Maccyb123
    Honored Contributor
    March 31, 2026

    Well, if it is a physical store you bought it from, as well as trying what Choleni​ suggests, if the store is convenient to get to I would go there and explain your problem. Maybe they can give you a code to redeem it! Good luck. Just be aware, that is likely a store offer only, not a Meta offer. I could be wrong but I think contacting the store that sold it to you is your best bet. 

      Choleni
      Choleni
      Honored Contributor
      March 31, 2026

      I don't think, he needs to go to the store. Those stores are official Meta retrailers and Meta knows about the offer.... I guess. 😅 It should work, simply by contacting Meta support. 

      We have seen this here already a few times.

        Choleni
        Choleni
        Honored Contributor
        March 31, 2026

        Hi BLUEAPPLEVRoffical​🙂

        You are right, some stores like Walmart and best buy still offer that bundle and it is valid.

        Although, I found this bundle only for the Quest 3s , not for the Quest 3?

        Did you buy a Quest 3S? 

        If so, contact Meta support via email, chat or WhatsApp HERE they'll help you to get the game.

          steve40
          steve40
          Honored Contributor
          March 31, 2026

          It says here on the graphic on Walmart's page that the Quest 3s must have been bought between 25 Sep 2024 and 31 Dec 2025. They probably have up to Dec 2026 to claim it.

          Free Shipping! Meta Quest 3S Virtual Reality Headset 128GB with Batman: Arkham Shadow and 3-Month Meta Horizon+ Trial - Walmart.com

           

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