Forum Discussion

BLUEAPPLEVRoffical's avatar
BLUEAPPLEVRoffical
Honored Guest
17 days ago

Bought the quest 3 and did not get batman arkam shadowz

I bought my quest 3 today, it was brand new so i thought i would get batman arkam shadow for free. Or at least that's what google said. After watching some tutorials on how to get it i realized i was missing a code, notification, or email. I checked the box from front to bottom, every manual, every where I was supposed to look, It was not there. So I was wondering if you guys at meta could push it into my account I believe it is only far that way since I spent 500 dollars on this, mainly for the head set it’s self since my quest 2 broke but, also for this game Batman arkam shadow

Sincerely - Blug

 

13 Replies

  • steve_40's avatar
    steve_40
    Honored Visionary
    17 days ago

    That offer expired centuries ago or wasn't even offered with your purchase. If Google promised you free Batman, I regret to inform you that Google is not in charge of Meta promotions.

      • steve_40's avatar
        steve_40
        Honored Visionary
        16 days ago

        Google AI is hallucinating about the date. User on Reddit posted Dec 2026 when they meant Dec 2025. You still had to buy a SPECIFIC HEADSET from a SPECIFIC SELLER that was offering the promotion, which you obviously didn't.

  • Maccyb123's avatar
    Maccyb123
    Consultant
    16 days ago

    steve_40 is totally correct. That promotion disappeared sometime around the time period that the Dodo became extinct. However, if in the unlikely event there is a bat logo on the box, you can still get it but you might have to contact support. No bat....no Batman. 

     

    • Maccyb123's avatar
      Maccyb123
      Consultant
      16 days ago

      Well, if it is a physical store you bought it from, as well as trying what Choleni​ suggests, if the store is convenient to get to I would go there and explain your problem. Maybe they can give you a code to redeem it! Good luck. Just be aware, that is likely a store offer only, not a Meta offer. I could be wrong but I think contacting the store that sold it to you is your best bet. 

      • Choleni's avatar
        Choleni
        MVP
        16 days ago

        I don't think, he needs to go to the store. Those stores are official Meta retrailers and Meta knows about the offer.... I guess. 😅 It should work, simply by contacting Meta support. 

        We have seen this here already a few times.

  • Choleni's avatar
    Choleni
    MVP
    16 days ago

    Hi BLUEAPPLEVRoffical​🙂

    You are right, some stores like Walmart and best buy still offer that bundle and it is valid.

    Although, I found this bundle only for the Quest 3s , not for the Quest 3?

    Did you buy a Quest 3S? 

    If so, contact Meta support via email, chat or WhatsApp HERE they'll help you to get the game.