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Naso4265's avatar
Naso4265
Honored Guest
17 days ago
Solved

quest 3s IR lights not turning on

i normally use my quest 3s in a pitch black room to help with light leak, but for whatever reason, for a few days now, i have noticed that it doesn't work at all, due to the IR lights on the front of the headset not lighting up. i dont see the purple glow in the reflection when i hold my phone up to the headset. this happened a few days after i got the new v81 update, and the 'show keyboard' option in the devices tab is off.

Meta Quest 3
  • Sankoh_Tew's avatar
    Sankoh_Tew
    12 days ago

    Hi! I think I've found a solution to this problem! I searched through the settings for a long time, so I was also very tormented by this problem. It turns out that in the settings you need to select the "Link" tab, then in this tab you need to disable "Suggest to connect" setting (the second one in the "Remote Desktop" column). After that, the IR lights will turn on and hand tracking in the dark will work. Honestly, I don't see absolutely any connection between this setting and IR lights, but we have what we have.

5 Replies

  • Naso4265's avatar
    Naso4265
    Honored Guest
    17 days ago

    i should add that this isnt a major issue, because my Vive base stations light up the room with a lot of IR light, but is still something that would be nice to get fixed 

  • Sankoh_Tew's avatar
    Sankoh_Tew
    Honored Guest
    12 days ago

    Hi! I think I've found a solution to this problem! I searched through the settings for a long time, so I was also very tormented by this problem. It turns out that in the settings you need to select the "Link" tab, then in this tab you need to disable "Suggest to connect" setting (the second one in the "Remote Desktop" column). After that, the IR lights will turn on and hand tracking in the dark will work. Honestly, I don't see absolutely any connection between this setting and IR lights, but we have what we have.

    • steve_40's avatar
      steve_40
      Superstar
      12 days ago

      It turns out that in the settings you need to select the "Link" tab, then in this tab you need to disable the new (from v81) "Offer connection" setting (the second one in the "Remote Desktop" column).

      Nonsense. The "Suggest to connect" setting has been there forever, not from v81, and my controller and hand tracking work in the dark regardless of whether I have that setting on or off. That setting is merely to turn off the pop-up message that informs you that a virtual desktop connection is available.

      • Sankoh_Tew's avatar
        Sankoh_Tew
        Honored Guest
        12 days ago

        I use an English translator, it usually translates the way it wants to. I have all the settings in my language, I didn't know what they were called in English. And anyway, I didn't write about controllers, but about hands, hand tracking in the dark. The IR lights always work with active controllers, but not always in hand tracking mode, and this is one of those settings that currently, for some reason, disables the IR lights for hand tracking.

    • Naso4265's avatar
      Naso4265
      Honored Guest
      11 days ago

      bingo! as soon as i disable this option, the lights turn back on.