Forum Discussion

Bewolf876's avatar
Bewolf876
Honored Guest
23 days ago

Headset caught on fire while charging

hed my headset for quest 2 placed on a charger, walked away while it was charging in my kitchen, came back to find it was on FIRE in the socket of the headset and melted the headset, almost causing my home to catch on fire. while burning up cable to

i have pictures of the after scene but dont know how to publish with this post

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Here at Meta Quest, we take health and safety seriously. For us to assist best, please click here to contact us and get in touch with an agent: https://metaque.st/Support

      • Maccyb123's avatar
        Maccyb123
        Superstar

        That's very dangerous. When batteries are totally depleted after numerous charging cycles this can happen. It's also not easy to see a swollen battery inside a headset. A battery warning should be part of the notification system on the headset. Battery health warnings are on many phones now, should be implemented on headsets. Maybe it is???? I don't know.