How do I remove an Account from Quest 2?
I have two accounts connected to my Quest 2 — my admin account and my friend's Meta account. How can I remove my friend's account from my Quest without resetting it? I can't find any way to do this. ...
Forum Discussion
Hey there Elian_Armstrong! Thanks for reaching out. We completely understand how it feels to have issues removing accounts from your headset. We will list some steps below that should allow you to do this:
To remove additional Meta accounts from a device:
- Press
on your right Touch controller to pull up your universal menu.
- Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
- Select
Settings in the top right corner, then select
Accounts.
- Select Remove next to the account you wish to remove, then select Remove again to confirm.
Once you have attempted these steps please reach out and let us know if you were able to remove the account. Thanks!
Hey I want to remove my admin account to pair my headset with my now main account but all my games are on my main what do I do
Hey there, Koddz2. Thanks for letting us know that you are wanting to remove the admin account from the headset. We know how important it is to be able to change your accounts around and we would like to help you with this. Kindly note that the only way to change the Primary account on a Quest headset is to perform Factory Reset, totally wiping everything from the headset, then login and use the new account during the setup process.
Before you do this please use cloud back up to save any data before hand.
Here is how to do the factory reset.
To perform a factory reset using your phone:
Open the Meta Quest app on your phone.
Tap Devices in the bottom menu.
Tap the headset connected to your phone.
Tap Advanced Settings.
Tap Factory Reset and then Reset.
To perform a factory reset using the headset:Turn off your headset.
Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Factory Reset and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.Also, here is a article on multiple accounts in case you have any questions.
if you have any trouble with this please let us know.