Forum Discussion

dmichael.2024's avatar
dmichael.2024
Explorer
2 years ago
Solved

Is it damaging to charge quest 3 while playing?

Of course with the stock quest 3 wall adapter, but with a syntech 16ft cable. Though what I am more concerned about is wether it is damaging to the device to be charged while playing, short term or long term.

Meta Quest 3
play while charging
quest 3
safe or not
  • MetaStoreHelp's avatar
    MetaStoreHelp
    2 years ago

    Hey there, dmichael.2024. This is a great question, and we totally understand the desire to make sure you're able to maximize your battery safely, so we appreciate you bringing this to the community! Currently, we do not recommend charging your headset during gameplay or leaving the device to charge past 100% as this can cause battery deterioration. To help maintain a strong and healthy battery, we do recommend checking out our Meta Quest Help Center for different tips and tricks, just like Occupunk mentioned. While VR sessions can get intense, we do want to make sure to take breaks and allow the headset to charge before getting back to the action! 

13 Replies

  • Occupunk's avatar
    Occupunk
    Heroic Explorer
    2 years ago

    Back with the quest 2, I would have argued that there would be no difference between plugging the headset into the wall adapter vs. using a headstrap battery, because they are both very similar. The wall adapter put out 5v and so do most batteries. With the quest 3, its more of a question mark for me. Now the wall adapter puts out 9v while most batteries continue to put out 5v. I have one battery that puts out 9v and one that puts out 12v, and I'll never use the 12v on my quest 3 because the cooling fan spun up very fast the first time I tried it. And heat is my main concern when it comes to long term damage.

    All that said, I personally believe (with nothing to base it on) that 9v is probably OK and I would use the supplied wall adapter if I used wall adapters. However, I don't like getting tangled up in the cords, so I use batteries instead. I am concerned enough however, that I would not use a 12v battery. My opinion is based soley on whether the cooling fan running is noticable or not. The good thing about using the meta wall adapter is that I can't see them saying that it would void my warranty ... not sure about 3rd party accessories. That is just a risk I am personally willing to accept.

    • buskelurv's avatar
      buskelurv
      Honored Guest
      8 months ago

      So, if Meta released a wall charger putting out 5v and a switch in the headset to change from battery to adapter? 

       

    • OneMarcilV's avatar
      OneMarcilV
      Honored Guest
      6 months ago

      Why not then use a 5 volt charger when using the headset? When charging like not using the headset then use the 9 volt charger.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    2 years ago

    Hey there, dmichael.2024. This is a great question, and we totally understand the desire to make sure you're able to maximize your battery safely, so we appreciate you bringing this to the community! Currently, we do not recommend charging your headset during gameplay or leaving the device to charge past 100% as this can cause battery deterioration. To help maintain a strong and healthy battery, we do recommend checking out our Meta Quest Help Center for different tips and tricks, just like Occupunk mentioned. While VR sessions can get intense, we do want to make sure to take breaks and allow the headset to charge before getting back to the action! 

    • Spookyy3's avatar
      Spookyy3
      Honored Guest
      2 years ago

      Hello, I was wondering if it was ok to charge your question while playing, I know that you already answered this, but my question is a different version of the question, if we do play it, is it safe for the Oculus and it will it break? Also, when you're charging, it does this thing get loose when you're charging it aka the charger port because I heard it's very bad is this true, please answer my question, because I don't know what to do

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        2 years ago

        Hey Spookyy3, we're just dropping in to shed some light to your questions.

         

        1. We advise you to not charge your device while your gaming, because it can result in battery deterioration.
        2. The charging port should not become loose with standard charging methods. However if your charging the device while using the headset, this may become an issue.

        We hope this answers your questions about using the Quest 3 while it's charging. If you have any other concerns or questions please don't hesitate to reach back out to us. Have a legendary rest of your day!

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager
        2 years ago

        Hey!

         

        If you are having issues whilst charging please send us a DM with some details so we can look into this for you.

         

        To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

        Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

    • Ipnonauta's avatar
      Ipnonauta
      Protege
      2 years ago

      MetaStoreHelp Does this concerns the charging dock too? Leaving the headset charging above 100% on the dock could cause faster short/long term battery deterioration?

  • TomCgcmfc's avatar
    TomCgcmfc
    MVP
    2 years ago
    dmichael.2024 wrote:

    Of course with the stock quest 3 wall adapter, but with a syntech 16ft cable. Though what I am more concerned about is wether it is damaging to the device to be charged while playing, short term or long term.

    I don't think you should have any problems as long as you start off with your Q3 headset battery charged to at least 80% (preferably 100%).  If you start off with say 70% or less, I've found that charging while using can result in higher headset temperatures.  Above 80% the battery management usually automatically reduces the charging rate.

    As far as actual charging goes, I think leaving it on charge overnight is fine, but not leaving it on charge 24/7.

    I hope this helps mate,  Cheers.