Used my headset a few weeks ago, everything was fine. Turned it on today, had an update. Did the update, now stuck on meta logo spinning, then straight to black backlit screen. Restarting does nothing, power and volume down to boot menu doesn't change anything.
Thanks for deliberately and maliciously breaking my property, meta. I really appreciate it.
Hey there!
We realize that such an abrupt failure of the display during after an update can be tremendously frustrating however we here at Meta definitely intend to look into this for you. For us to start reviewing the issue in detail, we must request you to send us a PM as it would allow us to gather further information around this.
Please remember, you must be signed into the community first to send us a private message.
I am having the same problem that occurred around this time and am trying to fix it now. Did you find the solution?
Unfortunately, their broken update forced me to reset my headset to factory settings. After doing that, re-updating, redownloading all of my games, redoing all preferences and everything else, it was back to normal.
The clowns at meta sent me a pm with some dumb advice that didn't help. If your problem is like mine, you're going to have to redo everything.
Glad you got it all back though. 🤞
