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hubabuber12's avatar
hubabuber12
Honored Guest
5 months ago

PCVR image lagging a LOT

So... a few days ago i bought Meta quest 3. the quest 3 itself works fine, no problems at all, but i wanted to play PCVR, when i connected my quest 3 via air link, the image was lagging, impossible to play. i tried some fixes, updated my GPU drivers, tried EVERYTHING. But still, no matter what i use, Air link or cable, same issue, PCVR lagging a lot. but heres the thing, i used meta quest 2 a year ago with the SAME pc, and PCVR worked fine, when i updated to quest 3 this problem occured. pls help me!
Here is my pc specs
Intel(R) Xeon(R) CPU E5-2678 v3 @ 2.50GHz   2.50 GHz
64GB DDR4
Nvidia RTX 3060 ti 8GB

2 Replies

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      5 months ago

      Hey there hubabuber12,

       

      We'd like to firstly congratulate you on your new Quest 3 device. We're glad to hear that you've been enjoying the device itself and thank you for reaching out regarding the PCVR performance issues that you've been experiencing. 

       

      We understand that PCVR is a huge part of a lot of our user's experience with the Quest, so please give the following steps a go to see if we can get this issue resolved:

       

      - Use the Meta Quest Link app on your computer to make adjustments to your graphic performance settings.

      1. Open the Meta Quest Link app on your computer.
      2. Click Devices on the left-hand side of the app.
      3. Click the Active headset.
      4. Scroll to Graphics preferences.
      5. Adjust your Refresh rate and Render resolution.
      - Refresh rate: Choose from 72 Hz, 80 Hz, 90 Hz or 120 Hz. This setting determines how often your screen updates with new images each second.
      - Render resolution: Adjusts the resolution at which your app or game is rendered. The maximum render resolution is 5408 x 2736.
      Increasing refresh rate and render resolution enhances visuals but may reduce performance. Even top GPUs might drop frames at high settings, leading to a less smooth experience. If you encounter performance issues, review the graphics preferences.

       

      - Uninstall ASUS AI Suite or ASUS AI Suite 3 if installed.

      This software is an all-in-one application that allows users to make modifications to motherboard components such as CPU, USB, Wi-Fi, LAN and more. When troubleshooting any issues that use devices affected by this software, it is recommended to uninstall ASUS AI Suite, and test to see if the issue remains or disappears. PC may need to be restarted after removing this software.

       

      - Hard reboot headset.

      Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound.

       

      - Disable Wi-Fi on the Quest Headset.

      Proceed to test PCVR with the Link cable.

       

      - Uninstall Oculus Tray Tool if installed, as it contains settings for resolution, super sampling, etc.

       

      If you're still running into the same performance issues, we'd like to invite you to PM us so we can continue to look further into this for you. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

       

      Hope to hear from you soon!