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ApeFe's avatar
ApeFe
Honored Guest
7 months ago

PTC v81 Update soft bricked headset

PTC v81 update failure
I updated to the new PTC v81 this afternoon and after the update was applied, progress bar and everything, the Q3 fails to finish booting. The Meta logo shows up, rotates more than 10 times and then the screen goes black. The backlight is still on for the panels but nothing works. The controllers don't work and I can't connect to it with my Meta Horizons android app. I can assume that the wifi is not working as the android app can't see it. 

Help.

5 Replies

  • HolyZob's avatar
    HolyZob
    MHCP Member
    7 months ago

    My headset bricked as well it won’t work at all I turned it on and it says “headset corrupted can’t be trusted”

  • TAKEyaDOWN's avatar
    TAKEyaDOWN
    Explorer
    7 months ago

    I updated to v81 today. In the Advanced Settings i saw that we now can disable the Navigator UI to switch back to the old one. Now my Headset is Softbricked, as the Menu/UI is not showing up anymore. 

    • TAKEyaDOWN's avatar
      TAKEyaDOWN
      Explorer
      7 months ago

      Got it to work for a Moment with the Power Button and + Combo. Then had to wait a few Minutes for the Menu to show up. I immediatly switched back to the Navigator. 

  • Teamjfo235's avatar
    Teamjfo235
    Explorer
    4 months ago

    I own 40 meta quest 2 and meta quest 3s. New update has bricked them all. When powering on, instead of going to usual home menu, just goes to a black screen. Worst update of them all. PTC v81

    • Maccyb123's avatar
      Maccyb123
      Consultant
      4 months ago

      But PTC on V81 is no longer operating. Its now on the full release. Has been for a few weeks now. Do you mean V83 ptc or have you not updated your headsets?