Quest 3s randomly refreshes and recenters
I have a quest 3s and recently it has started to randomly blackout for a few miliseconds to a second and recentre everytime it happens. It is pretty annoying aspecially when playing beat saber, i got the headset like 2 weeks ago so its pretty new. Does this happen to anyone else or do you know how to fix it?
Hello there,
We understand you are having some issues with your headset freezing at unexpected times. We know this is not ideal and you want to play your games seamlessly. Please follow the steps below to help with your issue.
- Remove any unsupported third-party accessories that may affect boot (such as external battery packs, accessories that plug into the USB-C port, etc.)
- Hard Reboot the headset
- Hold down the power button and volume down button for 30 seconds until you hear the boot-up sound
- If the boot-up sound is not heard:
- Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
- Use the volume buttons on your headset to highlight "Boot Device" and press the power button.
- Use the volume buttons on your headset to highlight Yes and press the power button.
Additionally, we would suggest not playing while the headset is plugged in as this cause the headset to heat up and the GPU to slow down causing freezing.
We hope these steps have helped and you are able to play your favourite games without interruption once again. If you are still having issues however, please don't hesitate to get in touch with our support team via the steps provided below.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
Next, click "Send a Message" to privately message us!
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