Rift S crashing during setup
Please someone help me. Meta Horizon Link for Rift s on Meta site installs great, green check marks for headset and controllers and sensor. Everything goes bad when I told to finish setup in headset. I see the images guiding me through and less than 30 screen goes black, app closes and opens itself again. I have tried the following:
Current behavior:
* Rift S is detected by Meta Horizon Link.
* USB, DisplayPort, headset, sensors, and controllers all show green icons/checks.
* The app asks to set up / continue setup in the headset.
* The headset goes black and Meta Horizon Link closes/reopens.
* Sometimes I get a “headset hardware error” message.
* This Rift S used to work on this same Windows 10 MSI laptop years ago.
System:
* Windows 10 laptop
* NVIDIA GTX 1060
* Intel UHD Graphics 630
* Rift S connected by USB 3.0 + Mini DisplayPort adapter
* Headset had been stored safely and unused for years
Things already tried:
* Confirmed it is an Oculus Rift S.
* Used the official Rift S download path from Meta.
* Installed Meta Horizon Link fresh.
* Fully uninstalled Meta Horizon Link.
* Deleted leftover Meta/Oculus folders from D drive.
* Deleted Oculus/Meta leftovers from AppData Roaming, Local, and LocalLow.
* Deleted old 2019 `C:\ProgramData\Oculus` folder in Safe Mode.
* Deleted old Oculus setup download cache where found.
* Reinstalled Meta Horizon Link after cleanup.
* Signed into Meta account successfully.
* Removed and re-added the Rift S in Meta Horizon Link.
* Tried the regular Meta Horizon Link installer and the Rift S-specific download.
* Updated NVIDIA driver.
* Switched from NVIDIA Studio Driver to Game Ready Driver.
* Rolled back NVIDIA driver through Device Manager.
* Confirmed NVIDIA Surround is unchecked/disabled.
* Checked Windows power plan; laptop is on High Performance.
* Confirmed USB selective suspend is disabled.
* Turned off USB power saving in Device Manager where available.
* Tried Rift S USB directly in both blue USB 3.0 laptop ports.
* Tried a powered Sabrent USB 3.0 hub with wall power.
* Tried a new Mini DisplayPort to DisplayPort adapter.
* Cleaned/reseated external cable connections.
* Reseated an internal headset cable between the eyepiece/headgear area.
* Checked Windows camera privacy permissions.
* Confirmed desktop apps can access camera.
* Added Defender exclusion for the Meta Horizon folder.
* Repaired Microsoft Visual C++ redistributables.
* Ran Oculus Debug Tool and disabled Asynchronous Spacewarp.
* Restarted Oculus VR Runtime Service multiple times.
* Ran `oculus-driver.exe` / allowed Oculus driver install prompts when they appeared.
* Cleared bad USB device entries in Device Manager.
* Found `Unknown USB Device (Device Descriptor Request Failed)` entries earlier.
* Uninstalled those bad USB entries and the Rift S USB Hub entries.
* Restarted and let Windows rebuild the Rift S USB devices.
* After rebuild, the Unknown USB Device errors did not come back.
* Device Manager now shows 2 Rift S USB Hub entries when USB is plugged in.
* Disabled Dragon Center scheduled tasks after Dragon Center appeared in Reliability Monitor.
* Checked Event Viewer / Reliability Monitor.
* Saw previous OculusDash.exe / OVRServer_x64.exe / BAD_MODULE_INFO entries, but after cleanup the same black screen cycle still occurs.
* Tried Wi-Fi off/on workaround.
* Tried blocking OculusDash.exe in Windows Firewall, then removed the rules after it did not fix it.
* Checked that Link app can detect the Rift S correctly after fresh install.
Current status:
After a full cleanup and fresh official Rift S setup, Meta Horizon Link detects everything with green icons/checks, but when setup transitions into the headset, the headset black screens and Meta Horizon Link crashes/reopens with a headset hardware error.
Question:
Has anyone fixed this specific Rift S issue where all checks are green, but the headset black screens and Meta Horizon Link crashes when entering setup? I’m especially interested in software/runtime/handshake workarounds before assuming the Rift S cable or headset hardware is dead.
THANK YOU SO MUCH FOR READING
PLEASE HELP
ITS FOR MY SON
-Gabby