Screen freezing when I turn on my headset

Hey Themelvin

A freezing screen is not what we want for our customers at all, not to worry let's try and get you back into the Metaverse. Sometimes this can be a software issue, as you can't see what you're doing on your screen we are gonna help you update your software by force. To solve this, here is our software update tool to the rescue. Follow the link and you will see easy to follow steps to ensure your device is up to date in terms of software.

Thanks for your efforts so far, if you have any other issues please reach out to us again as we will always try to help.