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Inspiring
March 4, 2026
Solved

VR screen is grey after 5 ish minutes of use on quest link

  • March 4, 2026
  • 29 replies
  • 1722 views

I’m playing on a meta quest 3 and using quest link with a cable, after around 5-10 minutes of use, my vr screen glitches and turns into a grey screen but on my monitor it’s completely fine, i disconnect the cable from my headset and plug it back in and now quest link won’t start, need to restart pc every time. Only started happening today. Any help? 

Best answer by normaIito

I know what I did now. I removed my second monitor, used the fixer exe tool and repaired my Link App installation. After that, worked beautifully.

29 replies

steve40
Honored Contributor
March 4, 2026

Instead of restarting the PC, you could try restarting the Windows service "OVRService" and see if that gets link working again, as it's faster than rebooting.

One thing that can cause unexpected disconnects is the Hardware-accelerated GPU scheduling (HAGS) setting in Windows advanced graphics settings. Try disabling that setting if it is enabled on your PC.

You could also try using Oculus Debug Tool to disable Asynchronous Spacewarp.

normaIitoAuthor
Inspiring
March 4, 2026

done everything u told me to and it still happens

 

steve40
Honored Contributor
March 5, 2026

Seems like a few people are having this issue. Is it only affecting cable connections, not AirLink? What version of Link are you using, and are you on PTC or not?

Report the bug via the Link PC app Help Centre>Provide Feedback.

manny.prerelease68​ it looks like there may be a new emerging Link bug affecting cable connections.

TTVNatashaaaVR
Up and Coming
March 4, 2026

This is exactly what is happening to me done headset reboot nothing.. only happened since I done new update 

normaIitoAuthor
Inspiring
March 5, 2026

really annoying!

olavrv2025
Participant
March 5, 2026

We also have this issue, tested with 3 different Quest 3 headsets + one Quest pro, on 4 different PC's

normaIitoAuthor
Inspiring
March 5, 2026

glad it’s not a me issue then 🙏

olavrv2025
Participant
March 5, 2026

Did this happen after you updated Meta Horizon windows application?

TTVNatashaaaVR
Up and Coming
March 5, 2026

Yeah I hadn’t played vr for 2 weeks did the update and then this fault rebooted headset and reinstalled app think it’s with new update suprised not many people have commented about this.

Choleni
Honored Contributor
March 5, 2026

If you are still on v85, maybe try if it works when you enable PTC in the link app and update it to v2.1

normaIitoAuthor
Inspiring
March 5, 2026

I will try that and let you know how it goes!

TTVNatashaaaVR
Up and Coming
March 7, 2026

Still broken can only use air link not link 🤮 tried beta channel and still same issue

normaIitoAuthor
Inspiring
March 7, 2026

No idea what I done but it works perfectly for me now!

steve40
Honored Contributor
March 8, 2026

Was there a Link update, GPU driver update/downgrade, or did you change any Link settings?

Participant
March 7, 2026

I have the same problem.

This error occurred for me after updating the NVIDIA driver to version 595.59.

However, because this driver apparently had serious bugs, driver version 595.71 was released shortly afterward.

But unfortunately, this version also exhibits the same error when playing the Quest via cable.

I then reverted to driver version 591.86, where this error didn't occur previously, and can now play normally via cable again.

TTVNatashaaaVR
Up and Coming
March 7, 2026

Interesting do you have info on how I can downgrade on nvidia 😁 

Participant
March 7, 2026

Simply enter NVIDIA 591.86 into Google and then download and install driver 591.86 from NVIDIA dated January 27, 2026.

normaIitoAuthor
Inspiring
March 7, 2026

It randomly stopped happening and I have done nothing to fix it, fixed itself

New Participant
March 8, 2026

Same bug occuring on my oculus rift S. After a few seconds the screen just goes black. Any fixes?

steve40
Honored Contributor
March 8, 2026

If you are using an NVIDIA GPU, try:

TTVNatashaaaVR
Up and Coming
March 8, 2026

This does not help the people with issue that do not have a second monitor