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normaIito's avatar
normaIito
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1 month ago
Solved

VR screen is grey after 5 ish minutes of use on quest link

I’m playing on a meta quest 3 and using quest link with a cable, after around 5-10 minutes of use, my vr screen glitches and turns into a grey screen but on my monitor it’s completely fine, i disconnect the cable from my headset and plug it back in and now quest link won’t start, need to restart pc every time. Only started happening today. Any help? 

  • normaIito's avatar
    normaIito
    1 month ago

    I know what I did now. I removed my second monitor, used the fixer exe tool and repaired my Link App installation. After that, worked beautifully.

29 Replies

  • steve_40's avatar
    steve_40
    Honored Visionary
    1 month ago

    Instead of restarting the PC, you could try restarting the Windows service "OVRService" and see if that gets link working again, as it's faster than rebooting.

    One thing that can cause unexpected disconnects is the Hardware-accelerated GPU scheduling (HAGS) setting in Windows advanced graphics settings. Try disabling that setting if it is enabled on your PC.

    You could also try using Oculus Debug Tool to disable Asynchronous Spacewarp.

    • normaIito's avatar
      normaIito
      Protege
      1 month ago

      done everything u told me to and it still happens

       

      • steve_40's avatar
        steve_40
        Honored Visionary
        1 month ago

        Seems like a few people are having this issue. Is it only affecting cable connections, not AirLink? What version of Link are you using, and are you on PTC or not?

        Report the bug via the Link PC app Help Centre>Provide Feedback.

        manny.prerelease68​ it looks like there may be a new emerging Link bug affecting cable connections.

  • TTV_NatashaaaVR's avatar
    TTV_NatashaaaVR
    Protege
    1 month ago

    This is exactly what is happening to me done headset reboot nothing.. only happened since I done new update 

  • olavrv.2025's avatar
    olavrv.2025
    Protege
    1 month ago

    We also have this issue, tested with 3 different Quest 3 headsets + one Quest pro, on 4 different PC's

    • TTV_NatashaaaVR's avatar
      TTV_NatashaaaVR
      Protege
      1 month ago

      Yeah I hadn’t played vr for 2 weeks did the update and then this fault rebooted headset and reinstalled app think it’s with new update suprised not many people have commented about this.

    • normaIito's avatar
      normaIito
      Protege
      1 month ago

      yes it did, only started doing this yesterday for me

  • Choleni's avatar
    Choleni
    MVP
    1 month ago

    If you are still on v85, maybe try if it works when you enable PTC in the link app and update it to v2.1

      • steve_40's avatar
        steve_40
        Honored Visionary
        1 month ago

        Report the bug. I don't think there is a solution yet. But if it's only affecting cable connection, you could try using AirLink until the bug gets fixed.

  • TTV_NatashaaaVR's avatar
    TTV_NatashaaaVR
    Protege
    1 month ago

    Still broken can only use air link not link 🤮 tried beta channel and still same issue

    • normaIito's avatar
      normaIito
      Protege
      1 month ago

      No idea what I done but it works perfectly for me now!

      • steve_40's avatar
        steve_40
        Honored Visionary
        1 month ago

        Was there a Link update, GPU driver update/downgrade, or did you change any Link settings?

  • Darlstone's avatar
    Darlstone
    Explorer
    1 month ago

    I have the same problem.

    This error occurred for me after updating the NVIDIA driver to version 595.59.

    However, because this driver apparently had serious bugs, driver version 595.71 was released shortly afterward.

    But unfortunately, this version also exhibits the same error when playing the Quest via cable.

    I then reverted to driver version 591.86, where this error didn't occur previously, and can now play normally via cable again.

      • Darlstone's avatar
        Darlstone
        Explorer
        1 month ago

        Simply enter NVIDIA 591.86 into Google and then download and install driver 591.86 from NVIDIA dated January 27, 2026.

  • normaIito's avatar
    normaIito
    Protege
    1 month ago

    It randomly stopped happening and I have done nothing to fix it, fixed itself

  • no_4hg3's avatar
    no_4hg3
    Honored Guest
    1 month ago

    Same bug occuring on my oculus rift S. After a few seconds the screen just goes black. Any fixes?