Forum Discussion

CoralCheetah131's avatar
14 days ago

The passthrough on my Meta Quest 3 is very poor..

As soon as I unboxed my brand new Meta Quest 3 and put it on for the first time, I noticed that the quality of the passthrough was VERY poor and grainy. I tried changing the lighting and cleaning the lenses, but none of it really helped. I've seen other people complaining about similar issues on forums. Some people have also posted photos of themselves using their phone camera for showing their passthrough quality, but my quality is WAY MUCH worse than theirs. I just wanted to make sure it isn’t just me, and if not, how to fix it.

10 Replies

  • Maccyb123's avatar
    Maccyb123
    Expert Trustee

    Well it's not exactly great to start with, enough for getting around without falling over anything. πŸ˜‚ But you seem to be having a worse experience. If your game view is ok, it's likely a software issue.. Try a soft reset first and if it doesn't work, a factory reset. Just make sure cloud backup is enabled on the headset and run a backup of your games and apps. 

    • CoralCheetah131's avatar
      CoralCheetah131
      Explorer

      Thanks for your reply. Unfortunately, a soft reset didn't work for me. I will send a picture of my passthrough and please, if its not normal, tell me.

    • CoralCheetah131's avatar
      CoralCheetah131
      Explorer

      Of course, the images don't really show what my eyes are seeing, but i can confirm that they are pretty acurate.

      • steve_40's avatar
        steve_40
        Consultant

        That looks great, way better than mine 😲. There's nothing wrong with your passthrough πŸ™‚.

        Edit: now I'm worried that my passthrough might be defective πŸ™ƒ.