Forum Discussion

jtriveri's avatar
jtriveri
Start Partner
5 months ago

"You've moved too far" popup negatively impacts mixed reality applications

I want to support large playspaces in my boundaryless mixed reality game, but moving 20+ meters from the last recenter interrupts the app with this popup (even when boundaryless):

Because of this distance leash, I've had to add my own 'guardian' to avoid user confusion and complaints:

Users can defeat this annoying interruption by disabling ‘physical space features,’ an option tucked away in system developer settings, but this is annoying and potentially dangerous. It disables the guardian entirely, even in VR apps, and it’s easy to forget to re-enable. (I've done it before!)

tl;dr: this pop-up nearly ruins my game, and the only way to get around it is potentially dangerous.

Is there any safer way around this? Are there any plans to lift this restriction for large-scale mixed reality apps?

Other examples

Spatial Ops support page
https://resolutiongames.zendesk.com/hc/en-us/articles/29172767544603-What-should-I-do-if-the-You-ve-moved-too-far-message-appears-when-I-ve-moved-too-far-from-the-starting-point

Old forum post with several supporting replies
[META QUEST 3] Bypass the "you've moved too far" popup | Meta Community Forums - 1186667

Twitter post with decent attention
https://x.com/_xulipa/status/1970795999648997584

Complaints from my Discord

Complaints from other Discords

 

8 Replies

  • Experiencing this issue as well. Our customers are very frustrated every time this popup comes up while recording gameplay and blame us even though we can't control it!

  • Thanks for this detailed post Julian. I agree, we need a better solution for this. Happy to pass this along to the team!

    • aidan_wolf's avatar
      aidan_wolf
      Explorer

      Earnest question - what is the pop up a solution to exactly? Thanks for checking

      • jtriveri's avatar
        jtriveri
        Start Partner

        Safety is my guess. Meta reasonably does not want people running around outside and potentially hurting themselves. I think motivating them to disable physical space features is more dangerous though. 

  • jo78970's avatar
    jo78970
    Start Partner

    I experience the same thing for Hauntify and FPS Enhanced Reality, the pop up interrupts  gameplay. Both game utilize large play areas.  

  • Yeah, what gives?! I built the coolest MR scavenger hunt and I have no way to capture it on video!! 

    • jtriveri's avatar
      jtriveri
      Start Partner

      Yup. Disabling space features blacks out passthrough in video recordings. 

  • +1 for fixing this. Or at least add the possibility to disable it forever once you see it once. (And explain to the user what, if anything, could become a problem)

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