Forum Discussion

taoofnate's avatar
taoofnate
Honored Guest
23 days ago

Can't create a developer account

I have tried creating a developer account through meta to use apis. I attempted to do so by using my personal facebook account. It goes through account verification sending a SMS and email. The SMS worked but when submitting the code for the email I get this message:

You can't make this change at the moment

"This is because we noticed you are using a device you don't usually use and we need to keep your account safe. We'll allow you to make this change after you've used this device for a while."

I've noticed other forums in the meta quest section discussing this. There seems to be no way to contact developer support without having a developer account. Any fix to this issue?

5 Replies

  • Maliono's avatar
    Maliono
    Honored Guest
    18 days ago

    Hello i have exactly the same problem can you help us please ?

  • Parthvekaria7944's avatar
    Parthvekaria7944
    Honored Guest
    17 days ago

    I have resolved. 
    You need to add a Card(Credit/Debit) from your Facebook account. Then clear the account from the browser history. Re start the developer account registration process. You should be able to de easily.

  • nubystech's avatar
    nubystech
    Honored Guest
    11 days ago

    Hey, taoofnate 
    have you resolved this problem, as i am also facing the same issue at this time..

     

    • Parthvekaria7944's avatar
      Parthvekaria7944
      Honored Guest
      11 days ago

      I have resolved by adding my debit card in my Facebook account. Then going through the verification process again. It should work as i worked for me.

      • nubystech's avatar
        nubystech
        Honored Guest
        10 days ago

        i have added debit card but facing same issue can you please provide some more details or guide for this as i am still facing same issue