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Inspiring
February 22, 2026
Question

After upate the Store app is greyed/grayed out

  • February 22, 2026
  • 4 replies
  • 209 views

After receiving the latest update v2.1 the Meta App Store diplays as grey or gray. Is there a fix to this? Can I uninstall then reinstall the Meta Store App?

Thanks for any help.

    4 replies

    steve40
    Honored Contributor
    February 22, 2026

    Power off. Power on.

    Inspiring
    February 24, 2026

    Thanks for the response Steve. I've tried that many times but it nevers fixes the issue. Many other apps display blank also. 😑

    steve40
    Honored Contributor
    February 25, 2026

    This is a long shot, but I had a weird bug in my library app several months ago. Manually backing up a few random apps to the Meta cloud fixed it. As this bug affected the proper functioning of all my apps, maybe the fix might help for your greyed-out apps. It's worth a try:

    Quest 3 strangely shows all my apps have updates but updating fails with "something went wrong"! | Meta Community Forums - 1341176

    Otherwise, try the Meta Quest Software Update Tool. If that doesn't work, you might need to factory reset.