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New Participant
March 6, 2026
Solved

App not starting due to parental control, but it's the adult account

  • March 6, 2026
  • 3 replies
  • 277 views

We have an issue with Gorilla Tag which doesn't start up, after an update. It says:

Can't play this app because it is pegi 3, set up parental guidance.

But, since the app is the adult account, which manages the parental control of child accounts, it doesn't have any parental control settings.

Any ideas? Thank you.

 

    Best answer by TRMeowVR2

    Well, after an hour of trying, such as restarting the headset etc. Suddenly, it has resolved itself, and we're in.

    3 replies

    TRMeowVR2AuthorAnswer
    New Participant
    March 6, 2026

    Well, after an hour of trying, such as restarting the headset etc. Suddenly, it has resolved itself, and we're in.

    New Participant
    March 6, 2026

    Am having this same problem. Am nearly 40 yr old. 

    any ideas what I need to do to fix it

    TRMeowVR2Author
    New Participant
    March 9, 2026

    The issue got fixed by itself. A friend reported that lots of people had the problem, and it was gradually being fixed for everyone. I hope if you try again it is fixed by now.