Batman Arkham Shadow Promo Not Showing on Quest 3

2 replies
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Hi,

I bought a Meta Quest 3 and the box says that Batman: Arkham Shadow is included. But when I go to the Meta Store, the game only shows for $67 and I don’t see any option to redeem it for free.

Has anyone else had this issue? How can I claim the game that was advertised with the headset?

Thanks!

Choleni

Honored Contributor

Hi monkey.d.luffy.470206 🙂

Look here:

How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset | Quest help | Meta Store

If the steps described there doesn't work - unfortunately this happens sometimes - reach out to support. They'll help you getting your game🙂

Get support | Meta Store

MetaStoreHelp

Community Manager

Hello Monkey.d.luffy.470206 !

Congratulations on your new Meta Quest 3, what an exciting upgrade! We hope you're already enjoying the immersive experiences it has to offer.

Thank you for bringing this to our attention. We understand how frustrating it must be to see Batman: Arkham Shadow listed as included, only to find it showing with a price tag in the Meta Store. You're absolutely right to reach out, and we’d love to help sort this out for you.

To look into this further and assist you directly, please send us a private message:

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

Looking forward to helping you get back to Gotham!

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