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New Participant
December 10, 2025
Solved

Can't download Beat Saber on Quest 2

Hi,

Posting here out of frustration--not sure where else to go.

I fired up my Quest 2 for the first time in ages and tried to install Beat Saber, which is in my library. After clicking download, it says "queueing..." but then automatically cancels.

If I visit the store within the Quest 2, clicking Download there sometimes results in an unknown error 12 failure to download. But, most of the time it has similar behavior to the above...it will act like it is starting to download but will then just stop.

The mobile app believes I don't own Beat Saber and is prompting me to pay money for it. If I try this, after confirming payment info, I get "something went wrong."

Please help!

    steve40
    steve40Answer
    Honored Contributor
    December 10, 2025

    I fired up my Quest 2 for the first time in ages

    Maybe your credit card or payment info is out of date or your credit card expired and hasn't been updated?

    4 replies

    vec4fishAuthor
    New Participant
    December 10, 2025

    Also just realized that I'm having the same problem with a variety of other apps in my library.

    steve40
    steve40Answer
    Honored Contributor
    December 10, 2025

    I fired up my Quest 2 for the first time in ages

    Maybe your credit card or payment info is out of date or your credit card expired and hasn't been updated?

    vec4fishAuthor
    New Participant
    December 10, 2025

    Well I'll be.

    My default payment method was PayPal. I removed it, re-added it, and then was able to purchase.