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New Participant
February 5, 2026
Question

Cannot make purchases

I can’t make any purchases from the meta store, not when I’m on the headset or desktop or mobile. It keeps telling me there is a security concern and I should raise an appeal but doesn’t tell me how to do that. Please help 

1 reply

Choleni
Honored Contributor
February 5, 2026

Hi  Moley_43​ πŸ™‚

You can reach out to support via email, chat or WhatsApp HERE

This blog article might help you to avoid this situation in the future.

https://vrpupu.us/2025/09/12/meta-store-purchase-request-failed-2025/