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New Participant
July 14, 2025
Question

Cannot redeem gift bundle

I received a gift bundle "Walkabout Mini Golf - Whole In One Bundle" recently but I could not find a way to redeem it. Normally you should be able to redeem a certain app/game on that store page with the "..." button -> "redeem gift". However this button is just no accessible in any bundle gift.

When you check on any bundle, the store page only shows the Arrow sign which is a sharing button. I tried on Chrome or Edge but there is no luck.

I also tried to access the bundle store page on the headset itself (Quest 3). You will first see the "..." button on the bundle gift, next to the "purchase" button. Once you click the "..." button, it will vanish and the "purchase" button simply widened to take over the space that the "..." button took.

It is so frustrated to know that you can buy a bundle gift but you cannot redeem it.

 

Anyone who know how to redeem the bundle gift please let me know how. thanks 

5 replies

Choleni
Honored Contributor
July 14, 2025

Hi Edmund_VR_0943​ πŸ™‚

maybe you must redeem the main game and the DLCs get added automatically?

But that's just wild guess and I don't wanna tell you something wrong.

I think, you better ask support. 

You can do that via email. chat or whatsapp here:

Get support | Meta Store

Good luck!🀞

New Participant
July 14, 2025

The code does not work on main game (it shows the error message that β€œthis code is for another item” etc when you try to redeem the code on the main game.

For meta support, I have been checking with them back and fro and they just told me to keep patientπŸ€¦πŸ»β€β™‚οΈ

Choleni
Honored Contributor
July 14, 2025

Uh, that's bad.πŸ™

But if it is a store error you have no other choice than being patient and wait for a fix.

I  understand your frustration, though.

It's like holding a box of choclate but not allowed to eat itπŸ˜‚

 

New Participant
January 25, 2026

Hello, did you ever figure out how to solve this issue? I’m having the same problem. Gifted a bundle but cannot redeem. 

steve40
Honored Contributor
January 25, 2026

There should be a notification in the phone app telling you how to redeem.