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New Participant
July 31, 2026
Question

FNAF: Help Wanted 2 missing from Quest 2 library but showing in phone transaction history

  • July 31, 2026
  • 4 replies
  • 140 views

I’m having a issue with Five Nights at Freddy's: Help Wanted 2 on my Oculus Quest 2. I pre-ordered/purchased the game some time ago, but after taking a break from VR, it has completely disappeared from my headset's library.

Here is what is happening:In my Meta Horizon mobile app, the game is clearly visible in my Transaction History as successfully purchased and i have the receipt in my mail. The app even gives me the option to "Request a Refund".However, when I click on it in the app, there is no option to install it. Clicking "View Product Details" just takes me to the store page, which asks me to buy the game again at full price.Inside the Quest 2 headset and on the PC browser store, the game does not appear in my library (even under the "Not Installed" filter), and the store page prompts me to purchase it.

thank you in advance for your help

4 replies

Honored Contributor
July 31, 2026

Just in case have a look in the hidden games on the menu. Just in case it might have downloaded and because you haven't played it was transferred into the hidden apps folder. 

Choleni
Honored Contributor
July 31, 2026

Maccyb123​ it should give him the option to download from the store, even if the game is in the hidden games folder... something is wrong.

Seme17​ contact Meta support via email, chat or WhatsApp HERE so they can look into that. 

Honored Contributor
July 31, 2026

Maybe. It was just an idea. 😊