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New Participant
July 29, 2026
Question

Games not showing up in my library

  • July 29, 2026
  • 2 replies
  • 166 views

I factory reset my Quest after not using it for about a year and signed back into the same Meta account (same username, email, Instagram, and avatar). I previously purchased The Walking Dead: Saints & Sinners and The Walking Dead: Saints & Sinners – Chapter 2: Retribution, but they no longer appear in my library and the store is asking me to buy them again. Can someone help verify that these game licenses are still attached to my account and restore my purchases?

    2 replies

    Choleni
    Honored Contributor
    July 29, 2026

    Hi heart4sale.e​ 🙂

    Contact Meta support via email, chat or WhatsApp HERE so they can look into that.

    New Participant
    July 29, 2026

    Thank you🖤