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New Participant
September 23, 2023
Question

Gorilla tag not working

  • September 23, 2023
  • 44 replies
  • 28412 views

I updated my gorilla tag and now every time I try to play it I can’t the screen goes black and an agreement form pops up so after I agree to it the screen stays completely black!! Can someone please help me

44 replies

New Participant
June 1, 2024

Same

New Participant
November 24, 2024

Mine is different it crash 

New Participant
November 20, 2025

I have a problem with gorilla tag that once i start it it loads and stuff then suddenly it shows gorilla tag is not responding it keeps happening i have deleted the game multiple times and reinstalled it it doesnt work pls anyone help me

MetaStoreHelp
Community Manager
November 20, 2025

Hi vlokje6, thanks for reaching out.

 

We understand Gorilla Tag isn't responding after loading and we see you've tried reinstalling it several times. This isn't the VR experience we want you to have so below are a few things to check.

 

Have you tried restarting the headset? sometimes, a simple restart can fix these issues.

 

You could also try clearing the app's cache and checking for updates to ensure both Gorilla Tag and your headset's software are up to date. 

 

If the app is still not responding after this, feel free to send us a private message so we can investigate further:

 

  • Select our name to get to our profile page
  • Next, click "Send a Message" to privately message us

 

 Please remember, you must be signed into the community first to send us a private message. Thanks.

 

 

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
December 23, 2025

Gorilla Tag is not working.

New Participant
December 26, 2025

I found it out. My son is enjoying every second of it now. 

New Participant
March 11, 2026

My gorilla tag is saying is not responding i tried but it dosent work

New Participant
October 2, 2026

My Gtag isn’t working either i don’t know what this means it’s stuck on the loading screen