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ChapalaTaco
New Participant
June 24, 2026
Solved

Hacked - Button Coins purchased and Gifted to Someone

  • June 24, 2026
  • 4 replies
  • 103 views

It appears someone was able to get into my son's meta account and made multiple purchases for Yeeps Button Coins from the Meta store. I can see the transactions in his account and several of these happened when he was asleep. 

Since these did not show in my son's account a figured when they were purchased they were gifted to someone else but I can't see anything.

How or who do I  contact at Meta about this? The app has no support and no option to report fraud or abuse? 

Thanks!
Christopher

Best answer by Maccyb123

Hi Christopher, 

Here is a link to some options to talk to an actual human support person at Meta rather than an AI bot! Good luck! 🍀🤞🤞 

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

 

4 replies

Maccyb123Answer
Honored Contributor
June 24, 2026

Hi Christopher, 

Here is a link to some options to talk to an actual human support person at Meta rather than an AI bot! Good luck! 🍀🤞🤞 

https://www.meta.com/en-gb/help/support/?g1=5960237440706837&g2=26500769372871399&g3=none&et=none&sg=skip

 

    ChapalaTacoAuthor
    New Participant
    June 24, 2026

    Thank you!

      Maccyb123
      Honored Contributor
      June 24, 2026

      You're very welcome. Hope you get it sorted out! 🤞 

      Choleni
      Choleni
      Honored Contributor
      June 25, 2026

      Hi ChapalaTaco​ 🙂

      The app has no support and no option to report fraud or abuse? 

      There is a support button on their webpage..... I doubt, Meta support can help with in-game purchases.

      https://yeeps.com/

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