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MYGUY24
New Participant
May 30, 2026
Question

Help me

  • May 30, 2026
  • 1 reply
  • 58 views

I can't purchase any games or game passes due to a security reason. How do I fix it

    1 reply

    Choleni
    Choleni
    Honored Contributor
    May 30, 2026

    Hi MYGUY24​ 🙂

    Unfortunately, a lot users are facing that issue.

    Contact Meta support via email, chat or WhatsApp HERE

    Reading those user's findings about the store error might help, too.

    Meta store error fix: Request could not be completed

    And maybe try buying from another device. I couldn't buy from the phone app recently because the error popped up, but buying from store in the headset worked. 🤷‍♀️

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