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New Participant
January 14, 2026
Solved

I am Bird not loading

  • January 14, 2026
  • 7 replies
  • 343 views

Hi all, My son has been playing I am Bird since Christmas.

The game has not stopped loading, all the other games/apps are still loading fine.

I have gone through all the trouble shooting suggestions I have found online and it still won't launch.

When I open the app the I am Bird photo comes up but it won't move on from there.

I have tried to contact Meta support but it won't connect me to a help chat.

Any suggestion would be appreciated.  

Best answer by Choleni

Hi BetLewMed67​ πŸ™‚

Try if uninstalling and reinstalling can solve the issue.

If cloud backup is enabled, your son won't lose his game progress.

If this doesn't help, maybe try to load an earlier save game - your son will lose some of his progress by doing that.

Left from the game name is a little arrow, it'll expand if you tab on it and give you some other save games which you can load.

https://secure.oculus.com/my/cloud-backup/

Good luck🀞

7 replies

New Participant
January 14, 2026

It should say 'The game has now stopped loading'

steve40
Honored Contributor
January 14, 2026

The game is working fine on my daughter's Quest 3.

First, go to Settings->General->Storage and select the game, then "clear app data".

If that doesn't fix it, then do as Choleni​  suggested and use the cloud backup page to load an earlier save game. If that doesn't fix it, uninstall the game, restart headset, then reinstall the game.

New Participant
January 14, 2026

Hi steve_40​, I have just cleared the app data and it is now loading again but we have had to start from the beginning again. Thanks for the info.

Choleni
CholeniAnswer
Honored Contributor
January 14, 2026

Hi BetLewMed67​ πŸ™‚

Try if uninstalling and reinstalling can solve the issue.

If cloud backup is enabled, your son won't lose his game progress.

If this doesn't help, maybe try to load an earlier save game - your son will lose some of his progress by doing that.

Left from the game name is a little arrow, it'll expand if you tab on it and give you some other save games which you can load.

https://secure.oculus.com/my/cloud-backup/

Good luck🀞

New Participant
January 14, 2026

Hi, Thanks for the info. We have now got it working but we have had to start from the beginning again.

Choleni
Honored Contributor
January 14, 2026

BetLewMed67​  You weren't able to start the game with any of the save games? That's sad..... but at least you have it running againπŸ‘πŸ™‚