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andrzejlang
New Participant
September 27, 2024
Question

I've bought Quest 3 and suddenly they are giving out free copies of Batman Arkham Shadows

Good day,
On 25.09 I bought virtual reality goggles Meta Quest 3 in Media Markt in the Netherlands, then in the evening I check and find out that with each purchased goggles get a copy of Batman Arkham Shadow and would like to know if it is possible to send me a code to play?
Greetings,
Andrew Lang

34 replies

MetaStoreHelp
MetaStoreHelp
Community Manager
September 27, 2024

Hi there!

 

This game is released on the 22nd of October after the release of the Meta Quest 3s.

If the device you bought had not previously stated it comes with this bundle upon purchase, we cannot provide you with a code for this game.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
FredTridg
New Participant
October 4, 2024

Yea I think that’s a little bs I bought the MQ3 a while ago too especially when I’m sorry but there were really no good games for it the assassins creed was buggy/laggy the free game it came with was not fun or simple but now ur releasing a new Franchise type of game which is gonna be big and ur also stating that people who buy these devices are defaulted to the game nothing really about people waiting for the Batman game to come out then buy the headset? If your defaulting the game to a Meta quest 3 original which comes with the device please put it on all of them. It would be so unfair to half the community that bought the meta quest 3 and still have to pay 40-50 bucks per game just to try it. 

    TomCgcmfc
    Honored Contributor
    October 19, 2024

    If you’re still within a 30 day return window then just return it for a refund and the buy again.  Not exactly rocket science imho.

    i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
      CoolestTangoMango
      New Participant
      October 19, 2024

      It’s been 7 months I don’t think they return mine

      LuigiTesta88
      New Participant
      October 22, 2024

      Dear all, I have bought a refurbished quest 3 via Amazon in the Netherlands which it was show as a bundle with the game at the time of purchase on the 11th Oct. When should I expect the activation code? Many thanks in advance for any support!

      TomCgcmfc
      Honored Contributor
      October 22, 2024
      LuigiTesta88 wrote:

      Dear all, I have bought a refurbished quest 3 via Amazon in the Netherlands which it was show as a bundle with the game at the time of purchase on the 11th Oct. When should I expect the activation code? Many thanks in advance for any support!

      I suggest you contact Amazon support and see if they will help with this, maybe give you a partial refund or something.  Amazon often uses the same product descriptions for all their products but probably should supply info about differences with refurbished units imho.  I guess if you saved more by buying refurbished than the cost of this game, then you're still ahead, lol!

      i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
        therooster76
        New Participant
        October 30, 2024

        I think that it really socks that I upgraded to a quest 3 on September 9th just because I understood that the batman game was gonna be a quest exclusive! And then I literally find out a week later that the game would be a free promotion. IM ABSOLUTELY VERY DISAPPOINTED IN META!

        Hoovy21232
        New Participant
        November 23, 2024

        Hi so I just got a new headset and I cant download my free version of Batman Arkham shadow why? 

        Anonymous
        February 15, 2026

        I bought I used Quest 3 512GB and it is written on the box that it is included but upon activating my headset the meta store says $49.99 ... not really impressed - guess I wont be able to try the game 

        Choleni
        Choleni
        Honored Contributor
        February 15, 2026

        Hi Anonymous​ 🙂

        You can get the game when buying a NEW Quest, but not when buying a used headset. The game is already redeemed by the previous owner. Games are alweays tied to the account, not to the headset.

          Anonymous
          February 15, 2026

          I kindda figured this much however I find this to be unfair. If something "comes with a product" it should be tied to the serial number of the product - not to the user account. Products change owners - that is normal and it is kind of obvious that if the original buyer sells a product he probably will not ne using the bundled software anymore either hence I think this is a poorly implemented "product policy" - just my opinion.

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