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Honored Contributor
September 8, 2023

Hi drizzymoney73647 and kingdrake.257145, welcome to the Community Forums.

If this ban was from within Gorilla Tag, and not from your Meta account, we're unable to assist as this decision is up to the game developers. I would give an attempt with their Support Team to see if they're able to appeal the ban or see if it may have been a mistake.

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken

202 replies

New Participant
August 22, 2023

My son just received a 2 week ban for cheating because he upset someone for asking them to stop following him! I appealed from his account explaining he only has the basic PC steam vr and an oculus so it's impossible for him to cheat, or have the knowledge how to, this was their reply:

 

We're sorry to inform you that your game ban appeal has been rejected. This decision was made after a thorough review of valid in-game reports or our anti-cheat system findings. We want to clarify that we only consider credible reports, dismissing any spam or reports from sources we deem untrustworthy.

Despite any disappointment, please know this decision was made with careful consideration following a manual review of your in game activity.
 
We appreciate your understanding and compliance with our decision and game rules. Thank you for your cooperation.

 

How can they say credible reports when they don't know the people reporting!!! Also my son has no cheat software so whoever reviewed the game activity clearly has no clue what they're doing!!! It's unfair people get banned without any proof, if they listen to the chat they would hear the player keep telling his friends to report my son for cheating so how is that fair he should be allowed to make people report falsely???  Games like this make me so mad as there's no support for the victims of hate and malicious reporting which I can guarantee it is, but they'd rather call me and my son liars instead of being fair and banning the false reporters.

New Participant
January 26, 2024

my son just got a 2 week ban for hate speech... other kids were swearing and wouldn't stop when my son asked them to stop... one of those people reported him, and we got the same exact email today that the appeal has been denied.  I feel everything you felt last year. 

Participant
August 22, 2023

It is time to put this class action lawsuit into actionable words.  I have a court case tomorrow and I will spend the time before it and after it discussing this case potential case.  While Meta, and their fictional AI moderators, may believe that this is not a big deal, their rules, tactics, modes, and methods for enforcement are arbitrary at best.  I am sure their disclosure agreements are well documented.  They can do whatever they feel is warranted.  However, where businesses lack an understanding is when a jury is set forth to award punitive damages.  I don't mind that they have rules.  What I mind is that they are arbitrarily and sporadically enforced.  What is most concerning is most, if not all the cheating, could be overcome by simply fixing the software.  banning is a way for Meta to conserve monies and not a real threat to the user population.

Honored Contributor
August 22, 2023

You may not be replying to the correct thread as all the bans within this thread are for in-game Gorilla Tag bans, which Meta has no control over.

If an account is banned from Meta, you would not be able to access any online content due to a suspension. In the case of the users within this thread, they have full access to their Meta device, just not Gorilla Tag. This being due to an in-game ban that was placed.

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken
Participant
August 24, 2023

Funny, but the game is authorized through your platform.  While I understand what you are saying, it is time for Meta to police the apps that you sanction.  I suspect if you look at case law, you will find very quickly that the provider holds responsibility to the companies and or apps that it sanctions.  This is especially true when it comes to providing the hardware as well as the software - Just ask Sony. 

New Participant
August 23, 2023

you can appeal on ther website hear https://support.gorillatagvr.com/  this happens a lot 

Honored Contributor
September 8, 2023

Hi drizzymoney73647 and kingdrake.257145, welcome to the Community Forums.

If this ban was from within Gorilla Tag, and not from your Meta account, we're unable to assist as this decision is up to the game developers. I would give an attempt with their Support Team to see if they're able to appeal the ban or see if it may have been a mistake.

In the time of your life, live - so that in that wondrous time you shall not add to the misery and sorrow of the world, but shall smile to the infinite delight and mystery of it. P.S., I can beat you at One Piece TCG and Tekken
New Participant
September 9, 2023

I did they said this

New Participant
August 25, 2023

I was banned from gorilla tag after this person started moaning and accused me of doing it, the whole server believed him and reported me for toxicity. I’m just done with Gorilla Tag after this. Creator of gorilla tag, please fix ur bans and just your overall game. Thank you for reading this,bye.

New Participant
September 12, 2023

I got banned for 1327 hours

New Participant
September 12, 2023

I got banned 1327 hours on gorilla tag

Honored Contributor
September 13, 2023

Well done.

New Participant
September 14, 2023

Good morning:

my child has also suffered the same fate, but unfortunately on the gorilla tag page they don’t care about your ban appeal, they flat out say this is not the place for a ban appeal. They refer you to their discord page which is loaded down with bots and is impossible to navigate. I also tried to contact the lead dev on discord only to receive a popup on their discord that they don’t want to hear from me. I don’t know how to actually get in contact with them, it’s impossible and their discord page is the most toxic page Iv ever looked at with loads of bots, click bait, spyware and trackers where kids can get into infinite amounts of trouble. Be very wary, also I need help if anyone knows another way. 

New Participant
October 8, 2023

Congrats 

New Participant
October 22, 2023

Just submit an apeal to the ban apeal ticket 😶

New Participant
November 17, 2023

The creators of this game don't care, AT ALL. They let children moderate their game, and allow them to report other players, then ban them without looking into it.  Cash grab from a joke of a company. Stay away.