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New Participant
September 8, 2024
Solved

Meta Quest+ subscription redeemed games expired in library

Hello, so I recently got my Meta Quest 3 in August, and one of the first things I did was pay for the annual subscription to Quest+, because I see it as a great deal.

I made sure to redeem every curated game, and every game from the rotating library. I checked several times, and even downloaded them.

I know have a few games that are expired, which I know I redeemed. They are A Township Tale, Sports Scramble, and The Climb.

They are in my library. Is there any way to reclaim them? It seems so odd because my subscription is active, and nothing else is expired. 

I am confused if I did anything wrong. I made sure to claim every game since that is part of the value. Is there anything I can do?

MetaStoreHelp
Community Manager
September 8, 2024

Hey there, PartyTortoise 

 

Could you please send us a private message so we can help you resolve this issue.

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

30 replies

MetaStoreHelp
Community Manager
September 8, 2024

Hey there, PartyTortoise 

 

Could you please send us a private message so we can help you resolve this issue.

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
September 9, 2024

Facing the same issue. I redeemed Sports Scramble and even though my Quest+ Subscription is vaild the games shows as expired.

New Participant
September 8, 2024

The same thing just happened to me.  I thought the whole point of a redeemed game is that it stays in your library just like PlayStation plus works.  If this is not the case then I won’t be continuing with meta plus subscription. 

New Participant
September 13, 2024

Same here, valid subscription and numerous games expired.

KaminasWife
Participant
September 13, 2024

Hiya, if you're still having issues with this you can contact our support team. We don't want this thread getting too clogged up!

New Participant
September 13, 2024

I'm having the same problem and have sent a private message. Clearly this is pretty widespread. 

New Participant
September 14, 2024

I played all these games. They are showing as expired in my library too. 

MetaStoreHelp
Community Manager
September 14, 2024

Hey there, RogueGun 

 

Can you send us a private message so we can look into this issue for you/

 

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
New Participant
September 14, 2024

I don't know why support don't just post a useful reply in here rather than making everyone message them individually.

It seems that the 'games catalogue' games do come and go, like Netflix. The two main games a month, once redeemed, are available forever (so long as you remain subscribed) but the others can be removed. The wording on the quest+ website page do say this, though it certainly isn't made very clear. I assumed all games remained available, but apparently not. 

New Participant
October 4, 2024
  • I wish I would have known that. I would have played them first. That's pretty lame. I wonder how many have been removed. Should I check if any have been added
New Participant
September 14, 2024

Thanks for the clarification. 

kungfuabuse
New Participant
November 28, 2024

I just messaged them and was told "To keep our library fresh, the library of available titles rotates. Some titles will periodically leave, and new titles are periodically added. Please keep in mind that canceling your Meta Quest+ subscription will cause you to lose your previously redeemed titles, in app purchases, and game saves."

So redeeming games doesn't mean that we'll always have access to them. Furthermore, canceling means we do lose access to all games previously redeemed. Definitely not as good of a deal as Xbox Game Pass or Amazon Prime Gaming, but there isn't another player in town for rotating VR titles. Yet.

steve40
Honored Contributor
October 2, 2025

but there isn't another player in town for rotating VR titles. Yet.

I guess you have never heard of Viveport Infinity, huh? Over 1000 PCVR titles under their subscription plan. It costs slightly more than Meta's offering, but 1000 vs 40 titles 😁. The only disadvantage is it is all PCVR, there are no native titles available.

Choleni
Honored Contributor
October 2, 2025

steve_40​  yes. they have much more titles...... but I find, it rarely gets new titles.

I just canceled my infinity subscription after having it for years, because I haven't used it in months.πŸ€·β€β™€οΈ

The biggest advantage of infinity is/was, that they have sometimes promotions where you can redeem a game and can keep it forever...... even after the subscription ends.😁

 

Participant
December 29, 2024

Found this thread in a completely different search, but it seems like some people have never had a subscription service before. It is nothing new for a subscription to add and remove items from a catalog. Netflix or any other TV streaming service does it, Xbox Gamepass, PlayStation and other gaming platforms do it just the same. Even in Meta's official announcement back in February (https://www.meta.com/blog/quest/meta-quest-plus-new-games-catalog-vr-subscription-service/) they stated "Titles will rotate in and out of the program to keep things fresh." The catalog is just a way for new subscribers to instantly have access to a bunch of games and not have to wait for 2 at a time, which makes the subscription much more valuable. 

Now, it would be nice if they were better at announcing when titles are leaving and the past couple of months they have been a little better at it with a single notification that Arizona Sunshine was leaving in October and Green Hell VR in December. It would be nice if they did something like Gamepass does and has a "Leaving Soon" date on them so you know to try and give it a play before it vanishes. 

As for the saves, so long as you have cloud save enabled, your game should be backed up to there if you decide to purchase or it comes back in the future. 

New Participant
March 24, 2025

Meta Quest+ is mainly for gaming, so we should be comparing the service to PlayStation plus and gamepass not Netflix. In both gaming subscriptions as long as your membership is active you’ll always have access to the games. Removed from the store or whatever you can still play the games. With meta game+ that’s not possible. Meta should do a better job letting the gamer know when the game will expire and if they can purchase at a discounted rate. Not happy with the subscription after knowing this. I’m a new Quest owner too. 

New Participant
March 24, 2025

Whilst I agree that they should make it clearer when games are leaving the service, the rest of what you have said is simply not true. Games leave Game Pass regularly. Once they leave, you can't play them unless you buy them. It works the same as the Meta+ subscription. The only difference is that with Meta+, the 2 monthly games always remain playable as long as you have the subscription.