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New Participant
August 22, 2026
Question

My worlds app just vanished from the main menu.

  • August 22, 2026
  • 4 replies
  • 57 views

This happened in this afternoon.  My son were playing  in worlds, and suddenly , the app crushed like usual. And I had to restart my meta quest 3. And bad things happened.  My worlds application  just totally gone! Vanished in the menu. And I can't even get it back cus the application page of worlds tells "not available".  And this app works in my region, I've checked it twice from the meta center.

And by now I can still see people are playing on the worlds by checking the follower list.  My account is in good condition. No anything bad record. I need help please.  My son is suuuuuuuper disappointed right now. Please help me , please.

 

4 replies

Honored Contributor
August 22, 2026

That's not good. 

You can talk to a human support person here.. Maybe they can help you. 🀞🀞 But first,, just be sure you're not using a VPN on your phone connected to a non supported country. I'm sure you're not, but it's a possible explanation. 

mailto:support@store.metamail.com

 

Choleni
Honored Contributor
August 22, 2026

Maccyb123​  they are not talking about worlds on phone but on the headset.

Maybe worlds are  just vanishing one by one from the countries? And their country is simply the first where this happens? πŸ€”

doramonster​  you know about this?

Updates to Your Meta Quest Experience in 2026 | Meta Community Forums - 1369435

Honored Contributor
August 22, 2026

Choleni. Maybe you're right there! I don't have worlds in Türkiye, the download is greyed out on the Horizon app, but if I change my location to the USA for example, I can download it, not that I'd ever want to. 😁 It may well be different for the OP, depending on what country they're in. 🀷 It's possible it's no longer available where they are, or maybe it's a bug.