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mirwir
New Participant
September 14, 2025
Question

Netime I restore a saved file secure.oculus.com/my/cloud-backup/ backup I get error message

Games & Apps | Meta Community Forums

I was soft locked in this game asgards wrath 2 so i cleared all cache. Then I want to restore the save file from oculus cloud backup but When I click the restore button I get 

secure.oculus.com says

GraphQL server responded with error 1675030: Error performing query.

I tried to uninstall and reinstall the game and it won't restore. Just starts game all over again.

Did the same thing with dead hook. Got the same error. But when I uninstall and reinstall the game restored the save file by itself.

    7 replies

    Choleni
    Choleni
    Honored Contributor
    September 14, 2025

    Hi mirwir​ 🙂

    try if using an earlier save game can help.

    Go here:

    https://secure.oculus.com/my/profile/

    Open the  cloud backup page and search Asgard's Wrath 2....there is a little arrow left to the games name, tap on it and select an earlier save game.

    Hopefully, this'll work..... unfortunately, you'll lose some of your game progress.

     

    mirwirAuthor
    New Participant
    September 15, 2025

    I get the same error message with any game and any save file I try to restore. Im going to try to factory reset my quest 2 and see if this fixes the problem.

      Choleni
      Choleni
      Honored Contributor
      September 15, 2025

      Yeah, might be the best.

      Good luck!🤞

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