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Gibberish125
New Participant
May 25, 2023
Solved

"Not enough memory to run (game)"

When im playing games they crash and a pop up appears saying "not enough memory to run (Game)". So far this has happened in into the radius and blade and sorcery nomad, but i haven't played much of anything else recently. I have about 30 gb of storage left, so i don't know how to fix it or if its even a bug. 

    This topic has been closed for replies.
    The1stDarkLordMorgothAnswer
    Honored Contributor
    June 24, 2024

    THIS IS NOT A SOLUTION - MARKING ONLY FOR VISIBILITY

    Hey guys! Since this thread doesn't seem to have too much activity on it, I'm going to go ahead and lock it from this point on. If you're still having trouble with not being able to download games due to a low memory error, there is another thread on the forums that is currently being looked into by the engineering teams. 

    Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
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    16 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    May 26, 2023

    Hey there, Gibberish125. We can definitely understand how concerning memory issues can be, especially when they're stopping you mid-game and taking out of your VR experience. We'd be glad to help out however we can! Memory is separate from your storage, so while it's good that you have some free space still, it shouldn't be the cause of this. Which headset is it that you're using? Depending on your device, the recommended troubleshooting could be a bit different. Once we hear back from you we'll gladly do everything we can to get this resolved. We'll be looking forward to hearing back from you! 

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      Gibberish125Author
      New Participant
      May 26, 2023

      I’m on standalone Quest 2. It sometimes happens spontaneously but mostly only when something is being loaded, like a 3 star sized dungeon in blade and sorcery or loading into a new map in into the radius.

      MetaStoreHelp
      MetaStoreHelp
      Community Manager
      May 26, 2023

      Thanks for getting back to us, Gibberish125. See if a factory reset would help out. Before performing a factory reset, make sure that your cloud backup settings are enabled. After this, follow the steps below to perform a factory reset on your Quest 2.

       

      From the Headset:

       

      • Power off the headset.
      • Press and hold volume down & Power.
      • This will boot into the USB Update Mode menu.
      • Press volume button to move selection, press power button to make the selection.
      • Navigate to Factory Reset and press the Power button.
      • The device should now begin the Factory Reset process.

      Let us know how it turns out! 

      If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      AJthepers0n
      New Participant
      June 2, 2023

      I have experience the same exact thing, but I still have a lot of storage. So I don’t know what the problem is. 

      Rambone569
      New Participant
      June 28, 2023

      Having the same issues with messages saying that my Quest 2 is out of memory and exits out of my game.  Playing VR chat.   My friend just got his Quest 2 two weeks ago or so and is having the same issue, so pretty much a fresh out of box headset fully updated.  I'm doing reddit searches and apparently the issue is not resolved by Factory Resets or clearing cached data from that app.  

      AliceinVRworld
      AliceinVRworld
      Honored Contributor
      June 28, 2023

      Hey there! Thank you for letting us know! Our engineers are getting a better look at this already and we do have official thread about it here.

      I do recommend clearing your cache when you finish playing that way the next day it is cleared. Personally this has helped me while using VR chat as well.

      We are all mad here.
        Rambone569
        New Participant
        June 28, 2023

        Thank you for pointing me to this link and it is good to know that it is currently being investigated.  

        EriXonGaming
        New Participant
        May 18, 2024

        I've been having the same problem with my Quest 3. It is happening with one certain game, Phoenix Taggers. I played Gorilla Tag and other games, but it never said that I have low memory.

        Is the game, or the system faulty? Please let me know.

        Thanks Meta.

        MetaStoreHelp
        MetaStoreHelp
        Community Manager
        May 18, 2024

        Thank you for letting us know about the issue you are having. We would love for you to get back to playing your Meta Quest 3. We have found a solution for this issue and would like for you to try the following:

         

        1. Make sure the latest version is updated.
          • Go to your system settings and check your software update section.

        We also recommend that you submit a bug report; by doing this, we will send the necessary information over to our engineers so that they can take a look. 

        If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
        The1stDarkLordMorgothAnswer
        Honored Contributor
        June 24, 2024

        THIS IS NOT A SOLUTION - MARKING ONLY FOR VISIBILITY

        Hey guys! Since this thread doesn't seem to have too much activity on it, I'm going to go ahead and lock it from this point on. If you're still having trouble with not being able to download games due to a low memory error, there is another thread on the forums that is currently being looked into by the engineering teams. 

        Peace is a lie, there is only passion. Through passion, I gain strength. I gain power. Through power, I gain victory. Through victory, my chains are broken. The force shall free me.
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