Skip to main content
New Participant
May 16, 2026
Question

Purchase Error: Request cannot be completely- locked out buying anything for over a month now

  • May 16, 2026
  • 1 reply
  • 46 views

For over a month now I’ve been not allowed to buy anything using cash and normal card and a mix of both and I’ve messaged over a dozen normal help people and they’ve all said that it’s happening to many people and that they’re going to update me on everything but still the only emails I get back is when I complain because either an item I want has gone from a game or I really wanted to get something which seems reasonable enough and I’ve made it clear that I am desperate now as many things I want from different games are all going soon and I am just super annoyed as someone would be in my situation so I beg anyone to help me especially someone that can help with a backend account review just help me

1 reply

Choleni
Honored Contributor
May 16, 2026

Hi danalwaysburping​ 🙂

danalwaysburping wrote:

so I beg anyone to help me especially someone that can help with a backend account review

Unfortunately,  in the forum are just users like you and I, nobody here can review your account.

All you can expect here are tips from the community.

Have a look at the findings from a user to this error

Meta store error fix: Request could not be completed

Maybe ask users in this threads if they found a solution

Search | Meta Community Forums

If you haven't done that yet, try buying from a different  device. 

Recently,  I tried to buy from the phone app but I got an error message. It doesn't work, but....

..... buying from the headset store worked without issues. 🤷‍♀️ Might be a coincidence, but it worked two times already.