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steve40
Honored Contributor
June 1, 2026
Solved

Quest v2.4.1034 (build 5216847.4070.520) breaks Prime Video focus mode

  • June 1, 2026
  • 34 replies
  • 628 views

Just a heads-up that Quest v2.4.1034 (build 5216847.4070.520) breaks Prime Video focus mode.

I'm using a Quest 3.

After this software update (the app itself hasn't had any updates in quite a while), whenever I open Amazon Prime Video app and switch to focus mode, then click any other button such as "Home", "Prime", "Subscriptions", "Search", "Play", etc, the app instantly switches back to window mode. This is a royal pain in the backside. The ONLY way to be able to watch a movie in focus mode after the update, is to play the movie first, then immediately switch to focus mode and do not click on anything else after that as it could cancel the focus mode again. This is NOT how the app used to behave before the update. Before the update, the app would stay in focus mode until you specifically click the "leave focus mode" button or close the app.

The best workaround at the moment is to simply use the Browser-based version of Prime Video instead of the dedicated app.

I've reported the bug via the headset Quick Settings.

The other glitch I've noticed in the v2.4 software is that whenever browsing the Store app and an app preview video starts playing, it causes the headset image to freeze for a couple of seconds (image gets "stuck" and follows your head movement instead of staying fixed in space), which is unpleasant and vertigo-inducing.

I'm not happy with this latest software update at all.

    Best answer by TomCgcmfc

    steve_40​  I just got a Prime Video update today on my Q3 and all works great now, including Focus mode.  Cheers.

    34 replies

    Honored Contributor
    June 1, 2026

    I just tried it on mine Steve but everything is working following your steps. Also don't have the store problem either. 

    However!.........though I have the same version my build number is different. 

    Looks like you have a dodgy buggy build there Steve. 

    Choleni
    Honored Contributor
    June 1, 2026

    Maccyb123​ 

    However!.........though I have the same version my build number is different.

    Q3 and Q3s have different build numbers 😉

    Honored Contributor
    June 1, 2026

    That's true. 😁 

    TomCgcmfcAnswer
    Honored Contributor
    June 6, 2026

    steve_40​  I just got a Prime Video update today on my Q3 and all works great now, including Focus mode.  Cheers.

    i9 13900K water cooled, RTX4090, Z790 MB w/wifi6e, 64Gb 6400 ram, 2x2TB SSD, 1000W PSU, Win 11, QPro, Q3, w/Link and Air Link, Vive Pro1 with 2x2.0 base stations, Etsy lens mod and Index Controllers
    steve40
    steve40Author
    Honored Contributor
    June 7, 2026

    Woohooo 😁 yes, it's fixed! 👍