Skip to main content
DwightMc25
Inspiring
October 25, 2024
Question

Redeeming Batman: Arkham Shadow

  • October 25, 2024
  • 25 replies
  • 41743 views

If you're having trouble redeeming Batman: Arkham Shadow, check out this article to learn how Redeem your Meta Quest bundle.

As a Reminder Batman: Arkham Shadow is included only on brand new Meta Quest 3 and Meta Quest 3S headsets for a limited time (September 25 - April 30, 2025).

Not seeing the game to redeem?

If you have a qualifying headset and you’re not seeing the game to redeem, you may be a secondary account holder. Check-in with the primary account holder to have them enable App Sharing, so you can see the game on your headset. 

Click on this link to learn about App Sharing and head here to learn how to Turn On App Sharing on Meta Quest headsets. 

Experiencing slow downloads? Here’s what to know:

  • Check the memory on your headset: ensure that your device has enough memory to download the app. If your device is low on memory, it may take longer to download the app.
  • Cellular networks: if you are using a cellular network, such as a hotspot, be aware that download times may be longer. Try moving closer to the router or switching to a different network if possible.
  • Find a stable WiFi connection: make sure you are connected to a stable and fast WiFi network. Moving closer to the router may help improve the connection speed.
  • Check for other large downloads: check if there are any other large downloads in progress, such as downloading other games or watching streaming services. These can impact the performance of your WiFi and slow down the app download process.

25 replies

New Participant
December 4, 2024

So keen for this once I get my q3

Participant
December 4, 2024

Hello All,

Email support is the way the go. I opened a ticket with Meta Support via Email and they added the Batman game to my account . . . all within 35 minutes. Kudos and props to those guys!

However, I am assuming that Meta Support had seen this redemption problem so much, that they knew exactly what to do and are not disputing any of our claims.

I hope this not an issue when my future self buys a Meta 5 brain stem implant chip and I need to redeem Batman: Arkham Redux II.

New Participant
July 19, 2025

Could you please share the support e-mail address as I can't find it anywhere and keep going around in circles from the self-navigating options.

Choleni
Honored Contributor
July 19, 2025

Hi CrosswordPuzzle​ 🙂

Here you go..... email, chat, whatsapp

Get support | Meta Store

New Participant
December 24, 2024

Arnaque, fuyez l'offre c'est quasi impossible de récupérer batman. Je viens d'acheter le casque et ça me demande de payer 45e pour le jeu. Une énorme arnaque cette offre qui est faite juste pour vous inciter à acheter le casque

New Participant
December 25, 2024

I am the primary account holder. I’m still not seeing it. 

Participant
December 25, 2024

Hmm, après avoir contacté l'assistance Meta, ils ont pu ajouter le jeu Batman à mon compte. Je vous suggère de contacter l'assistance Meta.

New Participant
December 28, 2024

I usually like to play when I have a little free time and the truth is that it is an excellent game. I recommend it.

classroom6x

New Participant
December 28, 2024

Jeffala could you tell me how you contacted Meta to get the redeem code? I’m wondering which categories to choose in support to get to the right place? Did you go through the Meta Horizon App choose support? TIA

Choleni
Honored Contributor
December 28, 2024

MyGogi15 

Meta Quest software or content - other software or content issues

it'll bring you to chat, email, whatsapp page

New Participant
January 12, 2025

Tamam