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New Participant
May 19, 2024
Solved

Referred App keeps showing Invalid Link

I'm currently having a problem on any app referral links. It keeps showing me an Invalid Link page regardless of who send me a referral link. I've already tried unlinking my Meta account out of my Facebook account and have tried using private/incognito browser to accept the referral link. Unfortunately, they still gives me Invalid Link page. 


This topic has been closed for replies.
LaserDiskAnswer
Honored Contributor
June 11, 2024

Hello everyone,

I observed that fellow moderator ShiroTenko has responded to a few of you already. However, I wanted to create this post and designate it as a solution to ensure that everyone is aware of the information provided by the engineers. While I understand that this is not a solution, it is the best way to guarantee that all users can easily view the post.

The engineers are evaluating changes to the app referrals program. As a result, some randomly selected groups of users may periodically not be able to access app referrals.

These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future.

Thank you again to everyone who has reported your experiences during these changes. Your feedback is always important to us.

The future of home entertainment!

264 replies

Participant
June 11, 2024

Well there was an update with the PC software and it's now working again.

Participant
June 11, 2024

Not working for me.   Not sure what you mean by an update with the PC software?  From what I can tell, when I use a referral link, it just goes out to the web browser.   I tried clearing my browser cache and it still didn't work.   At least when I use a link, it doesn't go through the Oculus app on my pc.  Tried on my phone and it still gave me invalid link as well. 

Participant
June 11, 2024

Yea the PC software doesn't change anything - it's still not working for me either. Ive done everything except changing my account settings in some form but I'm just going to wait and see if it gets fixed first

New Participant
June 11, 2024

I get:

But when I click on the link for the app, the 25% discount disappears.

LaserDiskAnswer
Honored Contributor
June 11, 2024

Hello everyone,

I observed that fellow moderator ShiroTenko has responded to a few of you already. However, I wanted to create this post and designate it as a solution to ensure that everyone is aware of the information provided by the engineers. While I understand that this is not a solution, it is the best way to guarantee that all users can easily view the post.

The engineers are evaluating changes to the app referrals program. As a result, some randomly selected groups of users may periodically not be able to access app referrals.

These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future.

Thank you again to everyone who has reported your experiences during these changes. Your feedback is always important to us.

The future of home entertainment!
Up and Coming
June 11, 2024

This is nonsense, and keep getting different messages on this.  The header of the link in a web browser title also still states 25% discount but the page does not.  If this was the case then why are we still able to refer, it is part of the same referral scheme.  They obviously dont "rotate" the selected groups, The referral scheme is clearly broken for many, or the goalposts have changed and no effort has been made to explain this!  (For example, I may likely have spent over £400 using referrals this year, around the same sort of limit as can earn yearly with referrals.....so COULD it be a chance that you have introduced a limit on purchases as well as the actual referral earnings limit, either in error or not bothering to add it to your T&Cs?  

 

Also testing identical working link between my account, and partners account, same device, same valid link, same IP etc

 

 

 

Up and Coming
June 11, 2024

Hello everybody! I noticed that this issue has been popping up for a lot of y'all. We did some digging and got word from the team that the Meta Store is evaluating some changes to the App Referral program.

Due to this, some user groups will be randomly unable to access App Referrals. However, these groups change frequently, so if you can't get the referral to work now, don't worry, as you will be able to soon. They also confirmed that the invalid links you all are getting is to be expected while this evaluation is happening. I also want to recommend keeping an eye out for similar options from your group in the future.

I hope this was insightful information for y'all about the App Referrals. 

 

 

 

So what's your sale tactic? We all go to steam buy the games their and use the headset with uevr

 

You wasted hours over the last month. Tell the truth now? What a ridiculous way to operate a company. You guys happen to hire Elon without telling us.   Joke

SirLoony
Participant
June 13, 2024

After spending hours trying to find the solution, I got this reply which seems to be a direct copy and paste to replies other people have received 

 

My name is Clovis from Meta Store Support. I hope you're doing well.

 

Thank you for contacting Meta Store Support. We are evaluating changes to the App referrals program. As a result, some randomly selected groups of users may periodically not be able to access App referrals.

 

These user groups change frequently, and if an offer is not currently available to you that is available to others, this means that offer is not being given to your group at this time. Please keep an eye out for similar options in your group in the future.

 

Thank you for your understanding.

Up and Coming
June 13, 2024

We have been to turned into. " S.O.L. group" I have had 4 threads saying it's not a invalid link, it's a group of people who 

no longer can use the 25 percent off

New Participant
June 11, 2024

To me this reads as Meta testing whether to discontinue their app referral program altogether.

They've now confirmed that this isn't a bug. Instead, we're part of a test and we got put into the group that isn't allowed to redeem referrals... 

Would be nice if they gave us some sort of credit as a gesture of good will, but I doubt that will happen. Our only recourse is to not buy anything and hope the test results are skewed enough for them to reinstate our referral access.

Up and Coming
June 11, 2024

They keep on trying to close my ticket then merged it here. They want toake sure the SOL GROUP IS ALSO CORRALLED IN ONE TINY THREAD HAHAHA maybe they can call us the sheep or herd group.  But I like the name S.O.L. Group it has a ring to it.

Participant
June 11, 2024

Kind of a joke to suggest you might regain access to getting referrals when I've been trying everyday for a month now. Also labeling the thread to have a known solution that just says there is a solution being worked on. I don't understand the logic behind that damage control. If you're getting invalid link you're screwed until they fix it if they don't completely retire the program all together. 

New Participant
June 11, 2024

Sounds like Meta is not making enough on apps so they are restricting discounts, IMHO.

Inspiring
June 12, 2024

I am also getting this problem and just made a ticket with support. They had to do something with the links because they always worked perfectly. They changed something and didn't inform the public about it.