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RiDerCoole
New Participant
February 8, 2026
Question

Unable to donwload/purchase games rated for ages 16 an up. Meta Support doesn't help me.

  • February 8, 2026
  • 4 replies
  • 180 views

Hello everyone,
I recently received a Meta Quest 3S, but I'm not yet 18, which means I'm unable to download/purchase apps and games rated for ages 16 and up. I have my parents' permission, and Meta Quest support couldn't help me either, as they said there's no support for my device. Do you know how I can still download games rated for ages 16 and up?

    4 replies

    Choleni
    Choleni
    Honored Contributor
    February 8, 2026

    Hi RiDerCoole​ 🙂

    You must invite a parent to supervise  your account.

    This is the only option to play games rated above your actual age.

    Get teens started with supervision for Meta Horizon

    After setting up supervision you must send a request for the app you want to buy/download.

    How to send app access requests to your parent or guardian

     

     

      RiDerCooleAuthor
      New Participant
      March 31, 2026

      Hi Choleni​ 

      My father has activated parental controll but he can't allow me to use apps rated 16 or higher.

      Is it possible that it only works in the US or other countries but not in Germany?

      steve40
      steve40
      Honored Contributor
      March 31, 2026

      You should be able to ask your parent for permission to download games outside your content ratings.

      Das passiert, wenn du das Mindestalter von Content-Ratings erreichst | Quest-Hilfe (de)

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