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Goofyaaaah
New Participant
May 2, 2026
Question

Unable to purchase any games

  • May 2, 2026
  • 1 reply
  • 93 views

I have a 40 dollar gift card on my account that hasn’t been used since Christmas due to a security error. I haven’t been able to bypass or fix the issue. The error says: Request cannot be completed until further action. We notice something unusual and for your security, this request cannot be completed. Please file a request to get your case reviewed.

1 reply

Choleni
Choleni
Honored Contributor
May 3, 2026

Hi Goofyaaaah​ 🙂

I had that message a few days ago when I tried to buy the new Beat Saber music pack from the mobile app store..... however, I was able to buy it from the store in the headset.

Have you tried that? Or maybe from pc web store

In case you haven't already done.... contact Meta support via email, chat or WhatsApp HERE

reading this user's findings about the store error might help too.

Meta store error fix: Request could not be completed

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