Some more suggestions my friend! One of these might help! 🤞🤞
​1. The Cross-Buy Trap (The Most Common Culprit)
​Did you buy it on your phone or computer? Meta has two distinct stores: the Meta Horizon Store (for standalone Quest) and the Rift/Link Store (for PCVR).
​Virtual Desktop is not cross-buy. If you accidentally purchased the PCVR version from the Rift store instead of the standalone Quest version, it won't show up in your headset's mobile app library.
​The Fix: Check your purchase receipt or search for "Virtual Desktop" in the store inside the headset. If it shows a price tag instead of "Install," you accidentally bought the PC version. You can request an automated refund through the Meta Horizon mobile app and rebuy the correct Quest version.
​2. Search the Store Directly
​Sometimes the main library database gets temporarily desynced and hides an app.
​Open the Store app inside your Quest, search explicitly for Virtual Desktop, and click on it.
​If you're logged into the correct account and bought the standalone version, the blue button should say "Install" or "Download" right there on the store page, completely bypassing the library glitch.
​3. Check the Account Profile (Dual Accounts)
​If you have multiple accounts logged into the headset (like a secondary account or an old Oculus profile that didn't fully migrate to a Meta account), the app might be tied to the other profile.
You can verify your purchase history instantly by going to
secure.oculus.com/my/orders/
on any browser to make sure the app is actively listed under the exact account you currently use.
​4. Toggle App Library Filters
​Meta loves to tweak the UI, and apps occasionally hide under different filters. In the App Library, click the dropdown menu in the top-right corner (which usually defaults to "All") and change it to "Uninstalled" or "Not Installed" just to force the headset to refresh the list of owned digital licenses.
​5. Force a Sync via the Phone App
​If it shows as purchased on your phone's Meta Horizon app but won't appear in VR:
​Open the Meta Horizon app on your phone.
​Go to your library, find Virtual Desktop, and tap "Install on Device." This usually wakes up the headset and forces it to start the background download.
​If none of those work, a quick log-out and log-back-in on the smartphone app (or restarting the headset while connected to Wi-Fi) usually forces Meta's servers to re-verify your app licenses
