We noticed something unusual and for your security, this request couldn't be completed.

hi im currently having the same issue, however i cant find anything to be able to contact meta everythings A.I ive been through all my settings changed my card and still having the same issue.....any help would be greatly appreciated thank you

im having a issue with purchaseing games in the store it saying we have notice something unusual for your security i would like to make a appeal so i can make more purchases for games

Same exact issue here as well. I have reached out to support and have yet to hear anything back yet. It is weird I need to beg Meta to spend my money on their platform...

same here and NO solutions

I've had the same error. It started In February of 2022. I have yet to find a resolution.It has been over 3 years.  I'm trying again now and Got into a chat with customer service 2 days ago. There is still no joy. 

I'm  having the same problem, with over $100 in credit in my wallet, that is going to expire soon,  so frustrating that they have not been able to sort this out to this day.

Wait. I just bought this POS 2 months ago and I've had this issue since the beginning. You guys have had this FOR YEARS and they still haven't figured out how to fix it?! Smgdh

Support has told me to send them emails and when I do, they all get rejected. Just been looping with them for 2 months. 

I also have a nice collection of automated messages:

" I understand that you are facing a concern with making purchases on your account, I'll be taking care of this and doing my best to help you out with it.

Thank you for reaching out and bringing your concern to our attention. We want to assure you that we are currently working on resolving the issue you’ve raised.

Our team is actively investigating the matter and will keep you informed with updates as we work toward a solution. We appreciate your patience and understanding as we aim to resolve this as quickly as possible.

If you have any additional information to share or need further assistance, please don’t hesitate to reach out.

Happy Holidays! "

" Thank you for your swift response regarding with the ongoing purchase issue on your Meta account. I know how excited you are to purchase your preferred games and I'm glad to assist you with this.

We apologize for the inconvenience with this and I do understand where are you coming from since you were unable to purchase and try your preferred games. No worries, once we received an update an update from our team. We will send you a follow up email as soon as possible.

For the meantime, if you have other concern or clarification with this please let us know by responding to this email for us to assist you as soon as possible.

Happy Holidays! "

" This is Yara from Meta Store Support, I hope your day is going great, I'll be providing further assistance today.

I understand that you are facing a concern with making purchases on your account, I'll be taking care of this and doing my best ot help you out with it.

Thank you for reaching out and bringing your concern to our attention. We want to assure you that we are currently working on resolving the issue you’ve raised.

Our team is actively investigating the matter and will keep you informed with updates as we work toward a solution. We appreciate your patience and understanding as we aim to resolve this as quickly as possible.

If you have any additional information to share or need further assistance, please don’t hesitate to reach out.

Thank you for your continued trust in our services.

Best Regards, "

" Thank you for you patience while we get this check for you. 

We have made some changes to your account on our end.

Could you give it another try and let us know whether that fixed it for you?

If the issue persists, please wait up to 24 hours and try again, as we have just made the changes, it could take some time to update to your end.

If you are still experiencing issues after 24 hours, let us know right away so we can investigate further.

Our apologies for the inconvenience and thank you for understanding.

Looking forward to your reply, "

" Hope you're doing well. 

This is Shas, I was the one who was assisting you earlier in the chat concerning the purchasing issue.

As mentioned, I have reached out to our relevant team for assistance with this issue. Once I receive an update from their end, I will immediately provide you with the information, Tran.

In the meantime, if you've any question or concerns please don't hesitated to reach out to us. We're always happy to help. 

Sincerely, "

" Welcome back to Meta Store Support!

We truly appreciate your patience and understanding thus far. Rest assured, we remain committed to assisting you until this issue is fully resolved.

We are currently collaborating with the relevant team to investigate your concern further. This process may take some additional time as we explore all possible options to support you and determine the best course of action.

Thank you once again for your extended patience and understanding. We will do our best to keep you informed and will update you as soon as we have more information.

If you have any questions or concerns, feel free to reply with this email as we're here to help. Bye for now and take care

Sincerely,  "

And I'll spare you the rest...

I've been having this problem for a little now and I can't do anything to help. So I need help from meta but meta has not been contacting me about anything. 

I'm having the same problem. 
I've deleted and re-introduced my payment method. No luck. 
I wrote 2 times to Help Center and I have no answer in more than a month. 
I'm thinking to sell my Quest 3 and wait for the Steam headset. 
I'm kind o sick of Meta's "quality" support.