Won’t allow to make purchases in app or vr

Hello there, thank you for posting on our forums. 

We understand you are having some issues making purchases on your Meta account. We would recommend trying alternative payment methods, or using Meta cash if available. Next we would suggest trying to make the purchases on your headset, the app and our website which we will link here.

We hope this has helped and you are able to make purchases once again. If you are having the same issue, please follow the steps below to contact us privately and we can check out your account for you. 

• Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.
• Next, click "Send a Message" to privately message us!
• Please remember, you must be signed into the community first to send us a private message.

I have the same problem and I can't fix it