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New Participant
July 1, 2023

Applications just dissapear

Today I turned on the quest 2 and all the apps that I uploaded to AppLab on beta disapear. The ones that were installed just move to unknown apps but I cant access to the other ones. I search for them on the store but once they show and I click on them, and they dissapear.

Is the verification something to do with that? It seems the need of a verification will be on Aug 16 so... dont know what is happening.

9 replies

New Participant
July 1, 2023

I'm seeing the same thing - most apps in release channels don't appear on the Quest.  Any ideas Oculus?

OneFloatingHead
Participant
July 1, 2023

I just logged into my Quest 2 to do some application debugging -- and my dev app isn't in my library on the headset!  If I run it from the Developer Hub, it fails authentication with "app is not in the library" message (paraphrase).  If I look on my phone Oculus app, it's in my library on my phone, but if I click it, it gives me a mysterious "no internet connection" error (which is nonsense).

So yeah, what did you break, Meta?  I can't work on my project.

EDIT: And yes I did reboot my headset.  This is ridiculous.  

July 1, 2023

Hello! same problem as described! This is urgent, what happened?

Up and Coming
July 1, 2023

Same problem! They just dissapear.
This is a bug? Help!

New Participant
July 2, 2023

Same thing happened to us, our apps disappeared from all our developer's headsets this morning and still haven't come back. I wish we could get a response from Meta/Oculus about what is going on.

Participant
July 2, 2023

All back to normal here too. Whew.

Leaving the main post below for historical reasons  


We went so far as to create a new app, and it did briefly work/authenticated with meta properly. On second launch it was no longer able to authenticate and was removed from the headset remotely.

FWIW we’re based in Asia/Japan and I noticed some other affected devs seem to have Asian names or Asian sounding company names. Perhaps a regional authentication server issue…?

We’ve got several inquiries in to meta, but there’s no clear support path for these kinds of issues so we’re not confident of a reply anytime soon. best is for everyone affected to keep posting here.

 

July 2, 2023

This problem just solved today without doing anything in my end =). I really really hope it doesn't happend again

OneFloatingHead
Participant
July 2, 2023

Mine is magically back in the library too.  

New Participant
July 22, 2023

I had this issue twice. And it happened again and nothing magically came back. This is frustrating.!!!!