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INFAMUSENTERTAINMENT
New Participant
September 8, 2024
Solved

Can't log in to support

  • September 8, 2024
  • 3 replies
  • 1625 views

Hi, I can't login to the Oculus support center page: https://oculusdevelopers.zendesk.com/hc/en-us

When I click on "log in with oculus" this pops up for a second (see first image) then it loops back to the login page (second image). Clicking "cancel" reloads the page. FYI I have a dev account and can access the develper dashboard.

    Best answer by INFAMUSENTERTAINMENT

    No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

    UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps

    3 replies

    MetaStoreHelp
    MetaStoreHelp
    Community Manager
    September 9, 2024

    Hi, Infamusentertainment

     

    Thanks for bringing this issue to our attention, could you please send us a DM so we can investigate your issue further?

    Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! 

     

    Please remember, you must be signed into the community first to send us a private message.

     

    Thanks!

    If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
      jrbvr
      New Participant
      November 11, 2024

      I'm struggling with exactly the same issue. Have you been able to solve it?

      INFAMUSENTERTAINMENTAuthorAnswer
      New Participant
      December 2, 2024

      No solution yet. Was referred to the accounts team who said they couldn't help then bounced me back here. I now need a serious issue resolved and no way of contacting support.

      UPDATE: Tried on a different device and it worked. Then deleted the cookies on the device it wasn't logging in on and that worked too. Hope this helps

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