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mousebear
mousebear
Honored Contributor
November 4, 2021

Developer Mode Issues Update

Hello everyone,

 

Thank you all for your reports and your patience on this issue! In regards to developers being unable to enable Developer Mode in the Oculus app, a new update has been pushed to fix the issue. Please update your Oculus app to the latest version (as of the date of this post) and try enabling Developer Mode once more.

 

Update 11/8: The fix pushed to the latest App Update does not seem to have fixed the issue for all developers. At this time we are re-opening the issue and will update this post as well as this forum thread with any relevant details.

 

In the meantime, many of our awesome developers have shared that verifying using a Credit Card allowed the Developer Mode option to appear. 

 

Update 11/15: We have received reports that this issue has been fixed for most developers experiencing this issue. Please log out and log back into your Oculus app and try enabling Developer Mode once more. If you still experience the same issue, please reach out to our team at https://developer.oculus.com/support (click "Contact Us") and we'll dive deeper.

    53 replies

    khaosmaou
    khaosmaou
    Inspiring
    November 5, 2021

    Sadly I still have this issue even after updating the oculus app. My account has been verified since February of this year and the app still doesn't allow toggling developer mode on devices.

      fifi86821
      New Participant
      September 11, 2023

      how did yours end up?

      anziphil
      New Participant
      November 5, 2021

      I cant enable Developer mode, with v135 app. nothing change 😞

        LordHar
        Participant
        November 5, 2021

        Same here. Uninstalled the app on my phone and reinstalled it. Nothing changes. Verified by phone number only, no CC. Still can't re-enable developer mode on my Quest 2 that was working smoothly until the last update.

          HumanTech
          New Participant
          November 5, 2021

          I also updated my app (I even uninstalled it to reinstall it) but nothing changes...
          my account it's also verified (phone number) and I created an organistion

            khaosmaou
            khaosmaou
            Inspiring
            November 5, 2021

            I should also state that I previously used developer mode on my account many times in the past, but the feature has been disabled now for several weeks.

              DanOtt
              New Participant
              November 5, 2021

              I created an organization and as I don't have a credit card I verified my developer account using my mobile number. 

               

              On the verification page it says:

              "you must establish your identity by providing a credit card or mobile number"

              therefore it should be fine using only a mobile number but enabling developer mode does not work for me either. (Using app version 135.0.0.12.115 on Android)

               

              The developer option is available from within the oculus headset in the settings menu though.

                mousebear
                mousebearAuthor
                Honored Contributor
                November 5, 2021

                Thanks for the feedback - I'll be keeping my eye on this. The fix may still be rolling out in phases, stay tuned.

                 

                I'm sorry for the churn with this!

                If you need immediate help or want additional support/context on an issue you are having with our platform or integrations: 1. Gather any and all logs , screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.) 2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1). 3. Tag me @mouse_bear once you have done so!
                  Dmrrelax
                  New Participant
                  October 2, 2022

                  Sorry but there is still not fix with this. If you have one please contact us

                  hellnope
                  Participant
                  October 6, 2022

                  Read that a fix might be to do a deeper factory reset on the device itself rather than using the app but have not tried it myself:

                  1. Press and hold the power and volume down buttons on your Quest or Quest 2 until it turns on.
                  2. Use the volume button to highlight Factory reset, then press the power button to select it.
                  Aliigu10
                  New Participant
                  November 7, 2021

                  Agreed, Hasn't fixed for me. Deleted it twice.

                    gl0ri0us
                    New Participant
                    November 7, 2021

                    Not a single person has reported that it worked or given kudos to the announcement that it was "fixed". What's going on? Are you sure you didn't just mark the issue as resolved because it'd be embarrassing to have more red & yellow days on the platform status page than you do green ones?

                      JK0JK
                      New Participant
                      November 7, 2021

                      Tried it today, it's still not fixed

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