Headset not charging

Hey there, Joshyboy12345! We noticed that you are inquiring about if your apps & games will transfer over in the instance that you get a replacement headset. We definitely understand how important it is to make sure that you still have access to your original apps so we'd like to reassure you that your apps are linked to your account, opposed to your actual device. All you would need to do is login and download the apps to your replacement device once received. We'd also recommend ensuring that Cloud Backup is enabled. Please let us know if you happen to have any further questions or concerns. We are always happy to help! 

Hey Joshyboy12345, we just wanted to follow-up with you to see if you were still needing any assistance. Feel free to reach back out to us if you happen to have any further questions or concerns. We are always happy to help!