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New Participant
January 10, 2023

i need my restrictions backck so i can download stuf

so i can do more on my ocules

1 reply

MetaStoreHelp
Community Manager
January 11, 2023

Hi there, JBLhush. It seems that you are asking for help with your account being possibly being restricted. We know how inconvenient it can be to have restrictions on our favorite devices. Not to worry though, we would be happy to help you look into this. 

 

  • Could you please clarify what you mean by saying "needing my restrictions back"?
  • Could you please let us know when the restrictions took place?
  • Did you receive an email that you were restricted? if so, could you please let us know what the email said?
  • Have you tried any troubleshooting that can help you with your restrictions, such as rebooting your device?

Please provide provide whatever details that you can regarding this issue. Once we have more information, we can see how best to proceed with helping you! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!