General VR & MR Development

Ok I need some help please. So I got my game ready for applab and sidequest everything worked fine it got submitted not problem. But I then go to fix some bugs in the unity editor and now my game wont display the game to my headset. I get like a flash of black as if its going to the game but then it just cuts back to the Rift home menu. Idk how to fix it and I really need it fixed so I can do bugs and testing. Any ideas on what the problem is? I'm on unity version 2022.2.16f1, Oculus XR Plugin 3.3.0, MockHMD XR Plugin 1.3.1-preview1, OpenXR Plugin 1.7.0, XR Core Utilities 2.2.0, XR Legacy Input Helpers 2.1.10, XR Interaction Toolkit 2.3.2, XR Plugin Management 4.4.0, and Oculus Integration 56.0. I know that before hand my hand's weren't tracking and I updated or fixed something on unity oculus project set up tool thinking it would fix it but then it wouldn't display to my headset. I tried to reverse it but I dosn't work.

The app is not getting published for Alpha release. It's showing api error on MQDH portal while submitting the app. It's getting uploaded if the size is less than 500 mb. I have also checked the forum but couldn't able to find the answer. is there anyone also faced similar issue ?

With minimal usage, my Quest Pro Headset in sleep mode sends requests every 1-3mins.Why is this? 

I keep getting stuck with this issue. We lately been building and releasing some apps through the Release Channel.All of the invited users receive the invitation mail and accept that. But the odd thing is that the app only appears on some account and not on all of them.I already tried to accept the invitation more than once, restarted the headset, unsubscribe a specific user and re-invite that user again without any luck. How can I streamline this process?

Hi!I'm working on a Gear VR app in Unity3D that is using a bluetooth mouse as input device to play Shadow Fight 3 Mod. Unfortunately, as soon as you move the mouse, the 2D android mouse cursor comes up, which is doing nothing good in VR, of course. Is there any way to hide it? (No, "Cursor.visible = false" does not work on Android.)Best Regards,

I've enabled USB Debugging but that is not enough for Unity or Developer Hub to recognize the Quest.

The website states that setup requires 2FA OR credit card (not both):I have set up the 2FA, so when I click on it it states it is set up:I have tried to logout and login, incognito mode, but whenever I login, it brings me to the first screenshot page.How do I even log a call to support to investigate it.Thanks for any help anyone can provide.

Every time I install Oculus Integration version 56, on Unity 2022.3.8f1, it installs without errors. Then on restart it crashes Unity just as I press the yes, or no, or exit, the question about gathering telemetry.Only once was I able to catch it in visual studio stack trace, and it was in the telemetry code.I backed up to version 55, and things work.I have searched the web for techniques to debug the unity startup, but nothing works. I it did I could provide more information. 

Like the title says. I'd like to use the basic avatar models and a few other features but use different rigs and facial animations, I would also do this so I could support other headsets outside of the quest ecosystem. 

When adding payment information, the first 3 steps are fine, entering company information etc, but when I get to the last step of entering the bank information, the page have a button to enter bank information manually, when I click it, I get an error saying “We're having trouble updating your payment information. Please try again later or contact support for assistance.”I contacted support on the 10th, it is now the 16th, and there is still no solution so far. I got the message with generic information, then the message saying it is a problem with my browser, and now after describing the problem in more detail, I am waiting for an answer. Is there any way to escalate this issue and get this bug fixed quickly? 

I installed the VrApi Capture application on my new PC (ADB is well installed with the last version). The app recognizes my headset, I can locked it and and when I press start, after 1 or 2 second, it closes the app. I did the same install in another Pc and it worked well. I really don't understand why!!!thanks in advance

When I got my oculos I wanted sidequest so I turned it on developer mode but then I recently deleted my acount becuase of a glitch and now when I try to make a new account and connect it to my oculus it says that it is owned by a bis and I cannot add acounts. is there anyone who knows how to fix this or help 

I represent the team behind the VR game project. I am reaching out to kindly request detailed instructions on how we can transition our game from the Oculus App Lab to the main Oculus Quest Store.Having successfully launched our game on the App Lab 01/06/2023 and witnessed a positive reception from the community, we believe it's the right time to expand our reach and make our game available to a larger audience on the main Oculus Quest Store. Our team is committed to ensuring our game meets the quality standards and guidelines set by Oculus. To that end, we would greatly appreciate it if you could provide us Detailed Application Process and Technical Requirements & Specifications. Regards.

hello , I have recently purchased Oculus meta quest pro and wanted to know how can i interface an external ble device with it. I want to develop app for Oculus which can interact with the external ble device. Thanks in advance !Regards,S

Device : Meta Quest Pro device.version : v56Pressing the power button on the headset to enter sleep mode.If you leave the headset idle without any input, it sometimes enters sleep mode.when I exit sleep mode by pressing the power button, there are intermittent issues with the controllers not being recognized. When the controllers aren't recognized, they continue to make slight movements even when I'm holding them still.[1] Disconnecting and reconnecting Wi-Fi sometimes results in the controllers being tracked and recognized again, but this doesn't always work.[2] Holding down the controller's menu button to power it off and then on again sometimes restores proper recognition, but this is not a consistent solution either.What should I do to reconnect when the controllers are not recognized even after trying the methods mentioned earlier?

When I upload an update for my oculus game, oculus sends me an email saying my game has updated. Is there anyway to stop oculus from sending me that email it's getting annoying

Electrical Installation Service 

I am trying to get thumb stick touch value or axis value, for example, RThumbstickUp/RThumbstickDown/RThumbstickLeft/RThumbstickRight.I tried below methods and it failed. var ctrlState = OVRPlugin.GetControllerState((uint)OVRPlugin.Controller.RTouch); Print ctrlState.Touches and only able to get OVRInput.RawTouch.RThumbstick value Vector2 axis1 = OVRInput.Get(OVRInput.Axis2D.PrimaryThumbstick); Vector2 axis2 = OVRInput.Get(OVRInput.Axis2D.SecondaryThumbstick); Above code only returns 0,0  Please help, thanks!

I am being hacked and disabled;. I can provide proof I have purchased multiple Meta products including an Occulus Quest. It seems this is a big problem... with people even 2FA being hacked as well.https://www.reddit.com/r/facebookdisabledme/comments/15nwm0u/hacked_and_disabled/Help!Paul Venne

I am trying to push my app to 4 headsets through the alpha channel. The users have accepted the invite that was sent to them. Some of the devices have received the app while some have not. I have unsubscribed them and subscribed them again, restarted their headsets, ensured all the headsets have the latest updates and ensured the wifi was working correctly. This has been ongoing for a number of apps over the past few weeks.Could you let me know how to resolve this issue or is there another way to push the app to the headsets?

Alright so my roommate got on my quest and made an avatar on my main account. So instead of being floating controllers I have this dude that I didn't make starting back at me and these uncanny arms that follow my controllers. This is so goofy and weird I just want to disable it without having that on my headset. Like I just want an option to go back, not huge but just remove the goofy arms and delete the avatar he made because I didn't asked for this.

Hi, I receive, via email the monthly statements for the sale of our app and for the past two months the statement omits any payout amount. I need an accurate statement so that I can calculate the rev share for the artists we license music from. 

Our application utilises the companion device manager to connect to a BLE device. However when the companion device manager (as of V55) shows, it doesn't always show correctly (sometimes just a black screen) and backgrounds the app in a manner which shuts it down. Is this an issue in V55 as this never occurred previously? Additionally, it actually behaved worse when the hardware is updated to V56.We've updated the manifest to use the newer bluetooth permissions (Scan, Connect, Admin), and can only proceed beyond this screen when fine location is granted, which we are aware is a prohibited permission on both AppLab and Store. What do we do? Is it broken at an OS level? 

hello, anyone knows if there is any API to retrieve whether items have been revoked due to refund or payment charge back? 

Today while playing robo recall that I had bought from a bundle I noticed I was teleporting randomly but just chalked it up to having sensitive joysticks. Then later while starting until you fall I noticed I was walking werid. So apparently my controllers have joystick drift. Which is werid because they were fine yesterday. I'm starting to think it may be a headset problem instead of a controller problem because the problem started on the left controller and then completely switched to the right one and now the right joystick doesn't even work unless I'm checking the deadzone. Another reason I believe it may he a headset issue is because I recorded a video to put in this post to help viewers understand my issue but despite syncing it twice it showed up both times as a corrupted video My controllers are both fading in and out of virtual reality and in this state any game requiring joysticks are completely unplayable, which again I find this very odd because I use my heads